Chandrima Bhattacharya Email and Phone Number

Utilized machine learning algorithms and Python programming for network expansion planning and cannibalization. Developed monthly Power BI reports for national-level dealer profitability, enhancing data-driven decision-making, and identified profit-driving factors to optimize dealership performance. Defined pincode boundaries, assessed retail presence, and estimated Total Industry Volume (TIV) for each pincode, contributing to network analytics. Conducted workshops to streamline data collection and automated tracking systems for profitability analysis. Analyzed NPS, VOC, and Customer Feedback data, delivering actionable insights at the national dealer level. Implemented a vehicle tracking system to ensure test drive vehicles stayed within a 10 km radius of dealerships. Additionally, developed a pricing model for used EV cars, pinpointed campaign areas for electric vehicles, and proposed improvements to charging infrastructure. Planned charger installations, identified optimal society clusters for EV and ICE presence, and mapped data points to develop customer personas and customer journeys.

Expansion of business through revenue receipts collection in Agency BankingProcess Improvement for deal implementation in Transaction Banking Group

Performed selenium automation testing on JenkinsTest suite created in J-meter for Performance Testing project