Chanel Arponen Email & Phone Number

Bari, It

Västerås, Västmanland, Sverige

As a breakfast hostess, I make sure to welcome guests, keeping the breakfast buffet fresh and re-stocked, while assisting with cleaning. A wonderful customer-centric, customer close and team-work based position with great colleagues and flexible shifts.

Stockholm, Stockholm, Sverige

As a part-time content creator, I plan, create and post content for the company, working with creating a social media strategy, and brand strategy online.

Västerås, Västmanland, Sverige

Administrator at Swedish social insurance, with excellent efficiency in written and spoken communication, and computer skills. My daily tasks included speaking with Swedish citizens, companies, and other government agencies. I gathered, analyzed and administered information, in regards to Swedish social insurance laws and regulations. Often praised for my commitment to good service, high statistical numbers, and communicative skills, I managed to strengthen my skills in problem-solving, customer support and handling, and information analysis.

Västerås, Sverige

Working with private customers, my progress went from phone to e-mail in my first four months, to social media in eight months. Thereafter, I grew to register, escalate and handle customer feedback reports. My days consisted of problem-solution, data handling, administrative tasks, customer support and handling, as well as information analysis. I was known to be kind, helpful, effective, timely, and fast. After two years, I became a senior within the social media department, and took on an educational role, where I was responsible for forming the educational material, teaching new colleagues of the department, and performing follow-ups in their progress.

Assisted the company with SEO and content marketing tasks on a weekly basis, to develop and maintain their food blog and app.

Eskilstuna, Sverige

As a consult, I worked for Tele2 and their customer service, where I serviced private and business users. My tasks consisted of helping customers regarding questions, registering issue reports, assisting with products, services and prices, as well as needs' analysis.

Västerås, Sverige

I assisted with sales of clothing articles and other products, helping customers at the cashiers, changing rooms and the general store, performed checking the cashiers at the days' opening and closing, always with a focus on customer relations, key figures and turnover.

As a pawn broker, I evaluated and mortgaged private consumers' personal goods and belongings, mostly gold and jewelry, as well as giving guidance and advice regarding customers' loans. As the store also sold and sent products for sale, I also performed sales advice and prepared orders to be sent.

Västerås, Sverige

During my time at Max, I was a cashier, which meant welcoming customers and managing their orders, helping with freshening in the restaurant, as well as re-stocking ingredients and supplies. It greatly taught me how to handle stress and the effectiveness of great team work.

Master'S Degree, Marketing

Marketing

Filosofie Kandidatexamen (Fil.Kand.), International Marketing, Vg

The program combined marketing, communications and business administration with a focus on international marketing. Courses that were.

Bachelor Of Science - Bs, Företagsekonomi, A

I spent a semester studying abroad, where I attended Agnes Scott College in Atlanta, Georgia in USA. I chose courses in Cultural.

Filosofie Kandidatexamen (Fil.Kand.), Communication, General

The program consisted of verbal and written communication in theory and practice with a focus on professional and business jargon.