Chanel Thomas Email & Phone Number

Baltimore, Maryland, United States

•Assist the property manager in managing the day-to-day operations of the property including resident satisfaction, retention, and full resident lifecycle activities.•Maintain all accounts receivable including collecting rent, posting rent, making daily bank deposits, and maintaining a balanced, accurate rent roll.•Accurately and timely complete daily, weekly, and monthly financial and leasing reports.•Audit records and files to identify dates requiring administrative action, such as lease expiration dates, delinquent accounts, and unlawful detainers.•Collect delinquent account balances from previous residents.•Process evictions, which includes processing all necessary paperwork, serving notices, and attending court hearings.•Lease apartments as needed.•Responsible for shopping competitive properties.•Inspect buildings and grounds to ensure safety and cleanliness, and alerts maintenance to items that need to be repaired.•Processes move-ins, move-outs, and lease renewals.•Audit all new and current lease agreements and resident files for accuracy.•Assist the property manager with training staff on leasing, entering traffic into the computer, marketing, maintenance, and general office operations.•Compose and prepare routine correspondence, rental notices, and other letters and memorandums.•Assist the property manager with resident relations and problem resolution.•Assume responsibility for the operations of the property in the absence of the property manager.•Complies with all company policies, applicable health and safety rules and regulations.• A-Class Property

Brooklyn Park, Maryland, United States

•Achieving financial objectives through rent collection and by managing delinquency.•Sales and marketing to include conducting informative and personalized tours of the community which result in new leases.•Building brand loyalty by striving to ensure every resident interaction is positive.•Ensuring that the community’s interior and exterior look is appealing to residents and prospective residents. •Coaching, mentoring and inspiring team membersStepping in and taking responsibility for leading when the Property Manager is not present• A-Class Property

Baltimore, Maryland, United States

•Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.•Kept accurate records of all resident and tenant correspondence.•Followed up on delinquent tenants and coordinated collection procedures.•Completed final move-out walk-throughs with tenants to identify required repairs.;•Resolved conflicts between tenants regarding noise, encroachments and parking.•Processed security deposit refunds.•Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.•Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.•Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.•Verified income, assets and expenses and completed file tracking sheet for each applicant.•Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.•Escalated major issues to property manager for immediate remediation.

North Augusta, South Carolina, United States

• Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.• Followed up on delinquent tenants and coordinated collection procedures.• Completed final move-out walk-throughs with tenants to identify required repairs.• Maintained original leases and renewal documents in digital and hardcopy format for property management office.• Verified income, assets and expenses and completed file tracking sheet for each applicant.• Introduced prospective tenants to types of units available and performed tours of premises.• Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.

Annapolis, Maryland, United States

• Development and achievement of the operating budgets
• Meeting monthly revenue, operating and capital expense budgets.
•Examination of the monthly operating report and detailed general ledger to assure all bills paid and accurately coded, entered and to determine compliance with budget.
•Provide written and verbal documentation of budget variances, develop and implement a plan to bring income and expenses back in line with budget;
•Submit accruals and GL code changes to accounting accurately and timely monthly.
•Approve, code and submit invoices for budgeted line item expenses within TCB levels of authority.
•Preparation for approval by Regional manager/ownership of any purchase not included in budget

Baltimore, Maryland Area

• Interacting with clients and members, making them knowledgeable about the business• Informing potential members how being a member will be beneficial to them• Being knowledgeable about every aspect of the business• (Cigar lounge, Barbershop, Retail floor, and• Bar)• Multi-tasking with little to no supervision• Answering phones and booking appointments for clients, giving as much assistance via phone• Voiding incorrect transactions, making sure membership payments are properly processed

Augusta, Georgia Area

Greater Augusta Area

Augusta, Georgia Area

Augusta, Georgia

It's a new stay at courtyard of Augusta 😊