Chanel Williams Bruce Email & Phone Number

• Optimized management of work orders, crew information, inventory tracking and job scheduling for a pool subcontractor company through the creation of a comprehensive mobile-optimized web application, leading to improvement in efficiency, productivity and increased customer satisfaction.• Collaborated with the finance team of an educational institution to transform their manual process of downloading, reconciling and submitting budget and actual financial data to the Texas Education Agency into a two-click solution.• Orchestrated the development and upkeep of data warehouse solutions, resulting in streamlined and standardized data accessible to clients for seamless reporting to meet their business needs.• Crafted numerous data visualizations, reports, and dashboards customized to each client’s unique needs, enabling them to easily visualize key metrics for informed decision-making and actionable insights.• Authored detailed guides and documentation to empower clients to effectively utilize and maintain software solutions.

Designed, implemented, and maintained internal websites and applications. Coordinated with middle and upper management to interpret and analyze reporting needs. Administered support for payroll, procurement, and housing systems for 200 employees.• Simplified generation of flat files containing payments to landlords by reducing the 30 step process to a one-click solution.• Developed and maintained internal company portal, which included agency documents, important links, and news and events at each employee's disposal.• Created application to patch the company payroll direct deposit transmittal file to conform to the proper format.• Incorporated data warehouse development to create a series of case management reports, increasing productivity and efficiency among housing specialists and property managers.• Eliminated data entry by designing interface to extract employee hours worked from TimeClock Plus and import into PDS Vista Payroll 4.1.• Implemented several web-based logs for recording and reporting on customer arrivals and departures, legal requests, tenant arrests, tenant terminations, customer service issues, and tenant hearing petitions.• Transformed paper-based survey scripts into online polling system utilized by customer service representatives to track client responses about their experiences with the agency.

Waco, Texas, United States

Facilitated the successful completion of weekly lab experiments for the Digital Computing Fundamentals course, resulting in improved understanding and knowledge retention for students.

* Provided care for 20 children ages infant to early childhood* Designed and maintained original website * Edited and published monthly newsletter.

Bs, Computer Science

Diploma