Chanel Young Email and Phone Number
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Chanel Young is a | BASc in Sociology at Goosehead Insurance Agency.
Goosehead Insurance Agency
View- Website:
- gooseheadinsurance.com
- Employees:
- 584
-
Service Agent IiGoosehead Insurance Agency Oct 2024 - PresentSouthlake, Texas, United States•Developed customized insurance plans for clients that balanced coverage requirements with budgetary constraints, ensuring long-term satisfaction with policy choices.• Assisted in the development of marketing materials that highlighted agency services and capabilities, attracting new customers and increasing brand awareness.• Negotiated favorable terms for clients during the claims process, resulting in higher claim payouts and satisfied policyholders.
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Contact Center AgentCo-Op Solutions Oct 2023 - Aug 2024Fort Worth, Texas, United StatesHelped large volume of customers every day with positive attitude and focus on customer satisfaction.• Adhered to company policies and scripts to consistently achieve call-time and quality standards.• Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.• Addressed customer account discrepancies and concerns.• Evaluated customer data to identify and prevent fraudulent activities. -
Paycom Specialist IiPaycom Jun 2022 - Sep 2023Grapevine, Texas, United StatesManage and build relationships with assigned book of long-term clients via phone and e-mail.- Investigate, troubleshoot and resolve a high volume of client inquiries received through both phone and e-mail while anticipating additional questions and needs.- Provide proactive service and consultation to maximize client employee usage and overall system utilization.- Contribute to client retention and satisfaction through timely follow-up and completion of issues.- Determine appropriate resources necessary for each client inquiry and issue resolution.- Coordinate with internal departments and higher-level specialists as needed to resolve client projects.- Enter relevant information into the CRM system after each contact to ensure quality data to enable effective client retention.- Train clients in the use of the Paycom system, proactively identifying new client users and providing one-on-one system training when appropriate.- Ensure payrolls for all assigned accounts are processed with 100% accuracy.- Actively engage in continuous learning and self-improvement to complete required training programs, enhance system knowledge and stay up to date on legislation impacting clients.- Provide system feedback to product management on behalf of clients -
Member Services RepresentativeLiberty Dental Plan Nov 2019 - Mar 2020Irvine, California, United States• Obtained and accurately entered demographic, clinical, and financial data into computer system.• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.• Understood dental terminology and insurance breakdowns to communicate with external stakeholders. -
Patient Access RepresentativeChange Healthcare Aug 2018 - Sep 2019Thousand Oaks, California, United States• Collected and entered patient demographic and insurance data into computer database to establish patient's medical record. Explainedestimated cost for medical treatments• Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.• Performed patient scheduling and registration functions to serve as initial contact point for medical office visits. -
Customer Service RepresentativeWestlake Financial Services Dec 2017 - Jun 2018Agoura Hills, California, United States• Completed and processed paperwork and records with attention to detail to ensure accurate entry of important data in company CRM.• Performed administrative support functions such as processing payments and reconciling accounts• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. -
Customer Service RepresentativeRadnet Dec 2015 - Dec 2017Santa Ana, California, United States• Kept records of customer interactions and transactions, recording details of inquiries, complaints, comments, and actions taken.• Verified insurance coverage and obtained pre-authorizations.• Coordinated with facilities to set up surgeries for outpatient appointments
Chanel Young Education Details
Frequently Asked Questions about Chanel Young
What company does Chanel Young work for?
Chanel Young works for Goosehead Insurance Agency
What is Chanel Young's role at the current company?
Chanel Young's current role is | BASc in Sociology.
What is Chanel Young's email address?
Chanel Young's email address is cy****@****ial.com
What is Chanel Young's direct phone number?
Chanel Young's direct phone number is +142430*****
What schools did Chanel Young attend?
Chanel Young attended New Designs Charter.
Who are Chanel Young's colleagues?
Chanel Young's colleagues are Isabella Balbona, Christina Lew, Amber Cross, Christina Martino, Kendall Owens, Limario Watkins, Ashley Dupin.
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Chanel Young
Seattle, Wa1ucla.edu -
3gmail.com, pucschools.org, pucschools.org7 +131046XXXXX
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Chanel Young
Cypress, Tx1bill.com -
Chanel Young
Award-Winning Multimedia Journalist And Producer Specializing In Lifestyle And Entertainment.Dallas-Fort Worth Metroplex
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