Chanel S. Email & Phone Number

Texas, United States

Texas, United States

Texas, United States

Minneapolis, Minnesota, United States

• Support the day-to-day operations of Thymes.com, Capri-Blue.com, Curiobrands.com and Otherland.com• Create, audit, update, and remove digital content to ensure consistent and relevant information on products and landing pages• Set up and manage promotions• Participate in executing digital initiatives and cross-departmental projects• Implement approved digital content as directed• Proofread and edit copy for online content• Audit sites daily for optimization, review… Show more • Support the day-to-day operations of Thymes.com, Capri-Blue.com, Curiobrands.com and Otherland.com• Create, audit, update, and remove digital content to ensure consistent and relevant information on products and landing pages• Set up and manage promotions• Participate in executing digital initiatives and cross-departmental projects• Implement approved digital content as directed• Proofread and edit copy for online content• Audit sites daily for optimization, review in-stock products, and execute necessary updates• Review onsite search behavior to understand keyword queries and adjust products/pages to drive conversion• Monitor product recommendations for relevance and manage exposure or suppression of products• Perform data entry and documentation for digital needs and reporting• Maintain online resources and databases• Serve as a resource for ecommerce customer service• Investigate website issues and questions• Keep customer service informed of upcoming digital promotions and activities. Show less

New York, New York, United States

• Manage the execution of timely and accurate product launches, including product descriptions, fit/sizing guidance, pricing, imagery, and product attributes.

Los Angeles, California, United States

• Assured timely product setup to ensure products were available for sale on time• Monitored weekly inventory to ensure adequate stock levels and prevent stockouts• Assisted in digital marketing needs to drive traffic and sales to the online store• Assisted in markdown and promotional activity as needed to move slow-moving inventory and increase sales.

Austin, Texas, United States

• Utilized Salesforce Commerce Cloud to build out detailed product pages and other content for The Canada and US sites.• Leveraged the Page Designer module to create and edit page layouts with ease, ensuring optimal functionality and visual appeal.• Worked closely with the design and development teams to ensure that all content met established standards for quality and accuracy.• Collaborated with other team members to continuously improve site functionality and user experience.

Seattle, Washington, United States

• Created and executed store merchandising plans for Prime Day 2021• Collaborated with cross-functional teams to ensure the successful execution of Prime Day plans• Maintained ownership of monthly merchandising updates for Amazon First Reads and Kindle Unlimited in the US and Canada• Resolved problematic customer reviews by responding promptly and professionally to customer complaints

Plano, Texas, United States

• Built and updated new and existing products for BenQ, Zowie, and third-party channels on Amazon US and CA.• Scheduled monthly promotions and created coupons for BenQ, Zowie, and third-party channels on Amazon US and CA.• Designed and scheduled monthly promotional emails using HubSpot.• Provided analysis of the promotional emails' performance and made recommendations for improvement.

Richardson, Texas, United States

• Performed site merchandising for the parts and supplies category on lennoxpros.com.• Managed images for the parts and supplies category on lennoxpros.com.• Ensured consistent and accurate product information, pricing, and images across the site.• Coordinated with cross-functional teams, including marketing, content, and product management, to ensure a cohesive user experience.• Conducted regular audits of the parts and supplies category to identify opportunities for… Show more • Performed site merchandising for the parts and supplies category on lennoxpros.com.• Managed images for the parts and supplies category on lennoxpros.com.• Ensured consistent and accurate product information, pricing, and images across the site.• Coordinated with cross-functional teams, including marketing, content, and product management, to ensure a cohesive user experience.• Conducted regular audits of the parts and supplies category to identify opportunities for optimization and improvement. Show less

Denton, Texas, United States

• Performed site merchandising for five categories on the site: hair care, hair color, textured hair, hair extensions, and salon supplies.• Managed images, ensuring high-quality and consistent product images across the site.• Conducted analytics to optimize the user experience and drive sales for the five categories.• Managed inventory using AS400, ensuring accurate and up-to-date product availability for the five categories.• Uploaded new products and updated existing products… Show more • Performed site merchandising for five categories on the site: hair care, hair color, textured hair, hair extensions, and salon supplies.• Managed images, ensuring high-quality and consistent product images across the site.• Conducted analytics to optimize the user experience and drive sales for the five categories.• Managed inventory using AS400, ensuring accurate and up-to-date product availability for the five categories.• Uploaded new products and updated existing products for the five categories on the site.• Worked with Amazon Seller Central and eBay to manage storefronts for the company, including product uploads and updates for the five categories.• Coordinated with cross-functional teams, including marketing, content, and product management, to ensure a cohesive user experience across the site and storefronts. Show less