Chanele Moss
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Chanele Moss Email & Phone Number

Manager, Ticketing and CRM at Australian Museum
Location: Sydney, New South Wales, Australia 13 work roles 1 school
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✓ Verified August 2026 3 data sources Profile completeness 86%

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Current company
Australian Museum
Role
Manager, Ticketing and CRM
Location
Sydney, New South Wales, Australia
Company size
417 employees

Who is Chanele Moss? Overview

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Chanele Moss is listed as Manager, Ticketing and CRM at Australian Museum, a with 417 employees, based in Sydney, New South Wales, Australia. AeroLeads shows a matched LinkedIn profile for Chanele Moss.

Chanele Moss previously worked as Ticketing and CRM Project Officer at Australian Museum and Ticketing & CRM Project Officer at Australian Museum. Chanele Moss holds Bachelor Of Environmental Science And Management from Western Sydney University.

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Australian Museum

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Profile bio

About Chanele Moss

I have a strong passion for delivering quality customer service and building meaningful relationships. I have extensive experience managing the CRM systems to support the integral data that sits behind and drives those relationships. I am an enthusiastic leader and a highly motivated team player who easily works with all levels of stakeholders to engage and influence, while building a strong rapport. I have a strong desire to problem solve, I think outside the box and deliver quality results that always meet and exceed business goals. I love Science, Natural History Museums and a good membership program! I have recently become the Tessitura Sydney Community co-chair and hope to bring the Sydney Tessitura community together to share ideas, learnings and help foster and develop ongoing relationships to better the arts, culture, museum and gallery sectors.

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Chanele Moss's current company

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Australian Museum
Australian Museum
Manager, Ticketing and CRM
Sydney, NSW, AU
Website
australianmuseum.net.au
Employees
417
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13 roles

Chanele Moss work experience

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Customer Service And Box Office Manager - Ramses & The Gold Of The Pharaohs

Australian Museum

I expertly managed relationships between the Museum, Ticketmaster, and tour partner NEON global. I oversaw all aspects of exhibition ticketing, including ticket builds, inventory management, and customer service, using both Tessitura (for Schools, groups and onsite cash sales) and Ticketmaster systems (online and box office sales). A key achievement was selling over 500,000 tickets, driving significant success for our exhibition.

Nov 2023 - Jun 2024

Membership Engagement

Australian Museum

Sydney, New South Wales, Australia

Develop and implement innovative and targeted Membership campaigns to increase the acquisition and retention of AM Members. Effectively utilize Tessitura to drive member loyalty, satisfaction and retention. Line manage, guide and support the Membership - Visitor Service Hosts and collaborate with the Visitor Services Manager to form clear lines of communication for processes and policies pertaining to Membership goals and targets. Key achievement - growing the Membership base to 40,000.

Jul 2021 - Jun 2024

Tessitura Coordinator

Australian Museum

Sydney, New South Wales, Australia

Oct 2021 - Nov 2023

Tessitura Migration Agent

Australian Museum

Sydney, New South Wales, Australia

Assist in the delivery and implementation of the Tessitura Ticketing and CRM platform across the Museum. Assist in the change management needs during the transition to the new system and optimising the platform for go live.

Mar 2021 - Jul 2021

Members Engagement Coordinator

Australian Museum

Sydney, New South Wales, Australia

Membership acquisition and retention being a key focus of this role as well as setting and delivering annual KPI’s. Engaging with Members of high net worth to foster relationships and further their financial engagement with the Museum.

Dec 2013 - Feb 2021

Creative Producer - Members

Australian Museum

Sydney, New South Wales, Australia

Deliver a yearly events program to support special exhibitions and help Members further engage with the Museum. These included overseas trips, Jurassic Lounge, evening adult events, family sleepovers, a range of local and interstate day trips, workshops and more.

Mar 2010 - Nov 2013

Membership Assistant

Australian Museum

Sydney, New South Wales, Australia

Managing the Australian Museum Members CRM database system, Centaman – including reporting, ticketing set up, point of sale administration, processing new and renewing Memberships. Providing support to the Event Coordinator and Executive Officer.

Jan 2008 - Mar 2010

Virtual Herbarium Data Officer

Royal Botanic Gardens Sydney
Jan 2005 - Jan 2007

Forest Health Officer

Nsw State Forests
Jul 2002 - Sep 2004
Team & coworkers

Colleagues at Australian Museum

Other employees you can reach at australianmuseum.net.au. View company contacts for 417 employees →

KB Kate Butler Kate Butler Colleague at Australian MuseumSydney, New South Wales, Australia View → LH Logan Haronga-Metcalfe Logan Haronga-Metcalfe Colleague at Australian MuseumGreater Sydney Area, Australia View → AW Artemis Wever-Jetis Artemis Wever-Jetis Colleague at Australian MuseumBirchgrove, New South Wales, Australia View → CD Chris Dunstall Chris Dunstall Colleague at Australian MuseumAustralia View → FD Francis Daley Francis Daley Colleague at Australian MuseumGreater Sydney Area, Australia View → GN George Notman George Notman Colleague at Australian MuseumGreater Sydney Area, Australia View → CW Clare Wigney Clare Wigney Colleague at Australian MuseumSydney, New South Wales, Australia View → TD Ted Dominczak Ted Dominczak Colleague at Australian MuseumGreater Adelaide Area, Australia View → MS Maja Samardzic Maja Samardzic Colleague at Australian MuseumGreater Sydney Area, Australia View → LC Les Christidis Les Christidis Colleague at Australian MuseumGreater Sydney Area, Australia View →
1 education record

Chanele Moss education

FAQ

Frequently asked questions about Chanele Moss

Quick answers generated from the profile data available on this page.

What company does Chanele Moss work for?

Chanele Moss works for Australian Museum.

What is Chanele Moss's role at Australian Museum?

Chanele Moss is listed as Manager, Ticketing and CRM at Australian Museum.

Where is Chanele Moss based?

Chanele Moss is based in Sydney, New South Wales, Australia while working with Australian Museum.

What companies has Chanele Moss worked for?

Chanele Moss has worked for Australian Museum, Royal Botanic Gardens Sydney, and Nsw State Forests.

Who are Chanele Moss's colleagues at Australian Museum?

Chanele Moss's colleagues at Australian Museum include Kate Butler, Logan Haronga-Metcalfe, Artemis Wever-Jetis, Chris Dunstall, and Francis Daley.

How can I contact Chanele Moss?

You can use AeroLeads to view verified contact signals for Chanele Moss at Australian Museum, including work email, phone, and LinkedIn data when available.

What schools did Chanele Moss attend?

Chanele Moss holds Bachelor Of Environmental Science And Management from Western Sydney University.

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