Chanelle Jackson Email & Phone Number

Experienced with end user troubleshooting with and without help desk support. For example, I was on the first team within my organization to implement LabWare data collection software and hardware used for large scale Covid-19 testing as a testing site coordinator leading to many implementation committee meetings with LabWare to troubleshoot and address or adapttoeverchangingissues. Anotherexampleisoneofthefirstpharmaciesinthearea to transfer to a new inventory control system giving input which drew the attention of the implementation director who flew from Europe to assess the system and ask for further input from myself and others.I also have an abundance of soft skills. As a C-17 loadmaster I traveled to many countries and interacted with a multitude of cultures which greatly enhanced my cultural competency as did the time I spent as a photographer which also honed in my observation and real time analysis skills. Not only that but while I was a pharmacy technician my empathy skills greatly improved and as a retail pharmacy store manager I honed my multitasking skills and ability to adapt. All of my experience has and will continue to improve my critical thinking skills.