AeroLeads people directory · profile
Chanelle Luu Email & Phone Number
Member Support Specialist in OSD
at
EPI Company
1 work email found
@kortext.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 86%
Current company
Role
Member Support Specialist in OSD
Location
Canada, Canada, Canada
Company size
Who is Chanelle Luu? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Chanelle Luu is listed as Member Support Specialist in OSD at EPI Company, a company with 212 employees, based in Canada, Canada, Canada. AeroLeads shows a work email signal at kortext.com and a matched LinkedIn profile for Chanelle Luu.
Chanelle Luu previously worked as Technical and Customer Support Specialist at Checkout Page and Customer Success Advocate at Kortext. Chanelle Luu holds Bachelor'S Degree, Sociology from Toronto Metropolitan University.
Company email context
Email format at EPI Company
This section adds company-level context without repeating Chanelle Luu's masked contact details.
*@kortext.com
68% confidence
AeroLeads found 1 current-domain work email signal for Chanelle Luu. Compare company email patterns before reaching out.
Profile bio
About Chanelle Luu
Empathetic and results-driven support professional with 7+ years of experience delivering exceptional client solutions. Successfully resolving concerns to drive loyalty and satisfaction. Authored comprehensive FAQ articles to enhance self-service support and created internal knowledge-based manuals and training materials to streamline team operations. Adept at fostering trust, enhancing processes, and delivering measurable impact.
Current workplace
Chanelle Luu's current company
Company context helps verify the profile and gives searchers a useful next step.
Epi Company
5 roles
Chanelle Luu work experience
A career timeline built from the work history available for this profile.
Technical And Customer Support Specialist
Customer Success Advocate
Current- Resolved about 7,328 tickets thus far, for B2C student and professor questions and concerns via Salesforce, 3CX, and Microsoft Teams video calls, involving API and AI tools
- Trained about 200 clients in using our website and app, as a SaaS solution
- Continuously gathering and reporting feedback for product improvement, and I have currently reported about 20
- Researching new editions to update our books for over 10,000 books
- Building B2B relationships with about 10… Show more
- Building B2B relationships with about 10 representatives from Universities and 15 Publisher accounts, advocating for them, resulting in client partnership and subscription renewals for every client
Aug 2021 - Present
Teaching English As A Second/Foreign Language
Current- Taught over 100 students who are diverse in age and abilities
- Was "favorited" by 36 students
- Kept track of all their improvements after each lesson, with 2 lessons a week per student
- Gave feedback and evaluations after every lesson
- Improvised about 50 lesson activities
- Able to identify diverse needs and to provide assistance based on these needs
Mar 2021 - Present
Operations Manager
- Managing a small company with a staff of about 30 employees
- Handling all questions and concerns from both staff and clients
- Onboarded about 10 clients
- Communicating information between our engineering technicians and clients
- Overseeing client projects (such as Blackberry, Hitachi, and IMAX): an average client will have about 2 projects per week, and we service about 100 clients, which I prepared, scheduled launched, monitored, and closed.
- Overseeing client projects (such as Blackberry, Hitachi, and IMAX): an average client will have about 2 projects per week, and we service about 100 clients, which I prepared, scheduled launched, monitored, and closed.
Aug 2017 - Aug 2021
3 education records
Chanelle Luu education
Bachelor'S Degree, Sociology
Education record
Google Ux Design Certificate, Coursera
FAQ
Frequently asked questions about Chanelle Luu
Quick answers generated from the profile data available on this page.
What company does Chanelle Luu work for?
Chanelle Luu works for EPI Company.
What is Chanelle Luu's role at EPI Company?
Chanelle Luu is listed as Member Support Specialist in OSD at EPI Company.
What is Chanelle Luu's email address?
AeroLeads has found 1 work email signal at @kortext.com for Chanelle Luu at EPI Company.
Where is Chanelle Luu based?
Chanelle Luu is based in Canada, Canada, Canada while working with EPI Company.
What companies has Chanelle Luu worked for?
Chanelle Luu has worked for Epi Company, Checkout Page, Kortext, 51Talk, and Ultratech Labs.
How can I contact Chanelle Luu?
You can use AeroLeads to view verified contact signals for Chanelle Luu at EPI Company, including work email, phone, and LinkedIn data when available.
What schools did Chanelle Luu attend?
Chanelle Luu holds Bachelor'S Degree, Sociology from Toronto Metropolitan University.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial