I am a Sales Trainee at Graybar, a leading distributor of electrical, communications, and data networking products. I handle customer calls and correspondence, provide product selection and application support, and coordinate service requests. I ensure every customer experience is top notch in quality and satisfaction, and take an active role in selling Graybar goods and services on inbound calls.I was also a student at Year Up, a workforce development program that provides young adults with technical and professional skills. I am pursuing a degree in Information Technology, and have completed courses in computer network support, advanced Excel, and operating systems. I have also gained hands-on experience as an IT Analyst Intern at Foley & Lardner LLP, where I configured and deployed computer equipment, troubleshooted and resolved issues, and maintained inventory and documentation.In addition to my retail and IT skills, I have a background in graphic design and electrical knowledge. I have created various content types, such as videos, articles, and infographics, for social media platforms, using tools like Canva, Adobe Photoshop, and Adobe Illustrator. I have also earned multiple awards for my dependability, creativity, and contribution to the team. I am passionate about utilizing my diverse skill set to exceed expectations and drive business success. Let's connect and explore how I can contribute to your organization.