Chanel Chambers Email & Phone Number

Bronx, NY

• Responsible for conducting audits of medical records to determine whether services provided to patients are appropriately documented and billed in accordance with Medicare, Medicaid and third party billing regulations.
• Prepare written reports that summarize medical record review findings for CCO review.
• Provides in-services and educational materials on subjects pertinent to audits conducted, and any coding and billing changes to appropriate staff.
• Conduct program compliance audits
• Conduct risk assessments
• Conduct compliance investigations on formal complaints and allegations and prepare investigation reports

United States

United States

Assist QA Director with developing quality assurance plans by conducting hazard analyses; identifying critical control points and preventive measures; establishing critical limits, monitoring procedures, corrective actions, and verification proceduresAchieve quality assurance operational objectives by contributing information and analysis to strategic.

• Maintain an efficient filing system; perform data entry task when requested
• Schedule meeting and interviews as requested by Vice President
• Answer, screen, and direct both internal and external incoming calls
• Maintain a high level of ethical conduct regarding confidentiality, dual-relationships, and professional stature.

New York, NY

• Assist Directors with constructing contracts between Company, Clients’, and Employees’
• Assist with payroll and Accounts Payable during appropriate time for the process of printing checks
• Support 8+ temp recruiters with scheduling, screening walk-ins, directing business cards with the appropriate skillset
• Sourcing for candidates through varies means such as Job boards, Social Media’s, etc.
• Verifies I-9 documentation and maintains that they are current
• Performs customer service functions by answering various inquiries and request

Greater New York City Area

• Supported 20+ temp/perm recruiters with scheduling, screening walk-ins, directing business cards with the appropriate skillset
• Verified I-9 documentation and maintains that they are current
• Assisted with the processing of terminations
• Performed customer service functions by answering various inquiries and request
• Generated and sent electronic computer program evaluations for candidate’s to complete
• Maintained sign-in sheet for applicants, new hires, and visitors

Bronx, NY

• Answer, transfer both internal and external incoming calls using a computerized database for information access- up to20 lines.
• Operate overhead paging system and initiates code pages for emergencies.
• Answer questions regarding personnel and departments.
• Collect, and update all sub-specialty schedules on a daily basis.
• Instruct faculty, staff, and students in the use of the telephone, meridian mail and conference calling.
• Perform routine back-up functions to ensure data integrity.

Brooklyn, NY

• Managed caseload of 15+ guest and assist with permanent housing after hurricane Sandy
• Provided holistic and comprehensive case management services to all clients including; intake assessment, benefit assessment, goal setting, long-term care plan development, and weekly case plan development of an Exit.
• Checked and corrected Weekly trackers to send to NYC’s Commissioner’s office
• Provided crisis intervention for individuals and families facing emergencies around food, shelter, medical, re-construction and other needs as presented by Guest
• Utilized knowledge of resources available at all levels of government as well as community resources to make appropriate referrals to resolve identified issues
• Conducted visits to pre-sandy homes to determine if damages caused by storm were sufficient enough to deem residence as unsafe to occupy

3411 Wayne Ave Bronx, NY

• Accepted and processed 50+ internal job transfer request daily.
• Input new job openings to be posted on company’s intranet and internet.
• Update office calendar; answered, screened, and directed all incoming internal and external mail, faxes, and memos.
• Set up computerized and paper medication and administration exams for applicants to be tested on.
• Prepared and maintained reports of physicians credentialing information, membership or facility privileges
• Produced weekly testing score reports to recruiters for hiring process

Bronx, NY

• Conducted interviews with applicants which consisted of Verification of clients credit history and conducting criminal background checks on all adult family members
• Certified household income in conjunction with family size for all adult members
• Maintained and reconciled information between clients and management
• Processed applications for state HDC approval
• Scheduled lease signings; prepared and updated clients on lease rules and regulations; liaised between management and buildings for clients

• Organized and prepared meetings with clients and staff members; managed client inquiries and requests; Maintained company calendar
• Reconciled payments and discrepancies to resolve billing issues
• Provided administrative support for all executives; Managed displaced employees, career counselors, and staff members and Managed Access client database
• Planned and coordinated company events; Trained employees to use new software; Answered, screened, and directed all incoming calls;
• Sensitively handled hotline for newly displaced employees and scheduled intake/orientation appointments (30+ weekly); Assisted clients with application issues and general questions

• Responded to customer inquiries regarding purchase order status and product information
• Successfully resolved customer issues in a timely manner
• Received and processed 500+ customer orders per week, successfully achieving company quota
• Prepared and entered 300+ customer orders per week to meet company’s goal
• Entered data relating to shipped orders, pricing, shipping information, and confirmation numbers; Tracked messenger delivery confirmations and accurately maintained messenger log; Maintained accurate log of UPS and.

Ba In Social Science (Bss), Social Sciences

Aa, Education, Early Childhood Development

Early Childhood Education

Master'S Degree, Mental Health Counseling/Counselor