Chanel Chambers Email & Phone Number

Bronx, Ny

• Responsible for conducting audits of medical records to determine whether services provided to patients are appropriately documented and billed in accordance with Medicare, Medicaid and third party billing regulations and/or standards.• Prepare written reports that summarize medical record review findings for CCO review.• Provides in-services and educational materials on subjects pertinent to audits conducted, and any coding and billing changes to appropriate staff. • Conduct program compliance audits• Conduct risk assessments• Conduct compliance investigations on formal complaints and allegations and prepare investigation reports• Develop and implement assessment/audit tools• Assist CCO in investigating inquires which may relate to erroneous billing and coding of services. • Assist in the development and revision of compliance and privacy training materials• Facilitate Compliance and Privacy trainings• Participate in quarterly Audit Committee meetings, agency Compliance Committee• Assist in the management of the agency’s chart retention and destruction process• Develop and maintain audit review schedules for all agency departments • Make recommendations on quality improvement projects and trainings based on data trends and develop tools to support program improvement • Gather, review and analyze data collected from audits and prepare audit reports for program and executive leadership review• Participate in agency-wide quality improvement initiatives• Create and maintain meeting minutes and agendas repository for compliance meetings• Work closely with department directors to develop and implement compliance activities• Participate in the development and implementation of compliance policies in conjunction with senior department staff• Represent the department and agency in internal and external meetings as needed

United States

United States

Assist QA Director with developing quality assurance plans by conducting hazard analyses; identifying critical control points and preventive measures; establishing critical limits, monitoring procedures, corrective actions, and verification proceduresAchieve quality assurance operational objectives by contributing information and analysis to strategic plans and reviews; preparing and completing corrective action plans; implementing quality improvement measures, chart reviews, and peer reviewsMaintains an efficient filing system; performs data entry task when requested Schedule’s meeting and interviews as requested by department Director. Oversee Incident Review Committee meeting's to discuss incident trends and implement corrective actions needed. Provide training to all levels of staff on EHR (Electronic Health Records) Systems. Analyze quarterly survey data for reporting purposes Perform routine backup functions to ensure data integrityMaintain a high level of ethical conduct regarding confidentiality, dual relationships, and professional stature.

• Maintain an efficient filing system; perform data entry task when requested • Schedule meeting and interviews as requested by Vice President• Answer, screen, and direct both internal and external incoming calls • Maintain a high level of ethical conduct regarding confidentiality, dual-relationships, and professional stature.

New York, Ny

• Assist Directors with constructing contracts between Company, Clients’, and Employees’• Assist with payroll and Accounts Payable during appropriate time for the process of printing checks• Support 8+ temp recruiters with scheduling, screening walk-ins, directing business cards with the appropriate skillset• Sourcing for candidates through varies means such as Job boards, Social Media’s, etc. • Verifies I-9 documentation and maintains that they are current • Performs customer service functions by answering various inquiries and request • Maintain sign-in sheet for applicants, new hires, and visitors• Assists recruitment in interview process. Create candidates profile as well as Track status of candidates in TKO Applicant tracking software• Maintain an efficient filing system; performs data entry task when requested • Schedules meeting and interviews as requested by Vice President• Produce weekly testing score reports to recruiters for hiring process• Obtain vital documents, education, and all other paper work needed for employment• Verified attendance, hour’s worked, and pay adjustments, and post information to designated records • Ensure timecards have proper signatures and dates before processing • Maintain employee’s confidence and protects payroll operations by keeping information confidential• Oversee Office supply stock, and the ordering of all supplies to ensure budgets are being maintained

Greater New York City Area

• Supported 20+ temp/perm recruiters with scheduling, screening walk-ins, directing business cards with the appropriate skillset • Verified I-9 documentation and maintains that they are current • Assisted with the processing of terminations• Performed customer service functions by answering various inquiries and request • Generated and sent electronic computer program evaluations for candidate’s to complete• Maintained sign-in sheet for applicants, new hires, and visitors • Assisted recruitment in interview process. Tracks status of candidates in TKO Applicant Tracking system• Performed data entry task when requested and maintained an efficient filing system • Scheduled meeting and interviews as requested by Vice President • Produced weekly testing score reports to recruiters for hiring process• Obtained vital documents, education, and all other paper work needed for employment • Assisted with payroll during appropriate time for the process of printing checks • Verified attendance, hour’s worked, and pay adjustments, and post information to designated records • Ensured timecards have proper signatures and dates before processing • Maintained employee’s confidence and protects payroll operations by keeping information confidential

Bronx, Ny

• Answer, transfer both internal and external incoming calls using a computerized database for information access- up to20 lines.• Operate overhead paging system and initiates code pages for emergencies.• Answer questions regarding personnel and departments.• Collect, and update all sub-specialty schedules on a daily basis. • Instruct faculty, staff, and students in the use of the telephone, meridian mail and conference calling.• Perform routine back-up functions to ensure data integrity.

Brooklyn, Ny

• Managed caseload of 15+ guest and assist with permanent housing after hurricane Sandy• Provided holistic and comprehensive case management services to all clients including; intake assessment, benefit assessment, goal setting, long-term care plan development, and weekly case plan development of an Exit Plan, progress monitoring, individual money management, tenant education, advocacy and referrals • Checked and corrected Weekly trackers to send to NYC’s Commissioner’s office• Provided crisis intervention for individuals and families facing emergencies around food, shelter, medical, re-construction and other needs as presented by Guest• Utilized knowledge of resources available at all levels of government as well as community resources to make appropriate referrals to resolve identified issues • Conducted visits to pre-sandy homes to determine if damages caused by storm were sufficient enough to deem residence as unsafe to occupy • Obtained vital documentation from guest such as FEMA award letter, copy of identification, mail from pre-sandy address and landlord information for record

3411 Wayne Ave Bronx, Ny

• Accepted and processed 50+ internal job transfer request daily. • Input new job openings to be posted on company’s intranet and internet.• Update office calendar; answered, screened, and directed all incoming internal and external mail, faxes, and memos. • Set up computerized and paper medication and administration exams for applicants to be tested on. • Prepared and maintained reports of physicians credentialing information, membership or facility privileges• Produced weekly testing score reports to recruiters for hiring process• Maintained sign-in sheets for applicants, new hires, and hospital staff

Bronx, Ny

• Conducted interviews with applicants which consisted of Verification of clients credit history and conducting criminal background checks on all adult family members• Certified household income in conjunction with family size for all adult members• Maintained and reconciled information between clients and management• Processed applications for state HDC approval• Scheduled lease signings; prepared and updated clients on lease rules and regulations; liaised between management and buildings for clients

• Organized and prepared meetings with clients and staff members; managed client inquiries and requests; Maintained company calendar• Reconciled payments and discrepancies to resolve billing issues• Provided administrative support for all executives; Managed displaced employees, career counselors, and staff members and Managed Access client database• Planned and coordinated company events; Trained employees to use new software; Answered, screened, and directed all incoming calls; • Sensitively handled hotline for newly displaced employees and scheduled intake/orientation appointments (30+ weekly); Assisted clients with application issues and general questions

• Responded to customer inquiries regarding purchase order status and product information • Successfully resolved customer issues in a timely manner• Received and processed 500+ customer orders per week, successfully achieving company quota • Prepared and entered 300+ customer orders per week to meet company’s goal• Entered data relating to shipped orders, pricing, shipping information, and confirmation numbers; Tracked messenger delivery confirmations and accurately maintained messenger log; Maintained accurate log of UPS and package insurance charges; Assisted with accounts payable and receivable projects; Organized and updated purchase order files

Ba In Social Science (Bss), Social Sciences

Aa, Education, Early Childhood Development

Early Childhood Education

Master'S Degree, Mental Health Counseling/Counselor