Chanel Moore Email & Phone Number

Washington, District Of Columbia, United States

• Acts as Knowledge Leader for a volunteer database of over 10,000 volunteers, training staff and interns on proper and effective usage, troubleshooting issues, and implements process improvements to enhance volunteer engagement and program effectiveness.• Well-versed in all team roles and responsibilities with a four-member team, enabling effective collaboration and support across functions.• Doubled intern volunteer work hours and successfully onboarded approximately 40 interns since Fall 2021 by cultivating partnerships with schools and organizations to develop a robust intern pipeline, resulting in three interns transitioning to part-time and full-time staff roles.• Lead coordinator for the annual Volunteer Appreciation Dinner & Awards Ceremony, overseeing all event logistics including venue setup and breakdown, staff assignments, procurement and distribution of awards, and ensuring a seamless experience for 200 attendees every year.• Organized volunteer activities for the annual fundraiser, Slice of Life, managing over 250 volunteers across multiple locations in DC, MD, and VA on a single day.• Contributes to the planning, coordination, and recruitment efforts for major retention and fundraising initiatives, including Thanksgiving, Chef's Best: Dinner & Auction, and the Delivery Volunteer Appreciation Car Wash.• Curates and distributes a monthly newsletter for 600 volunteers, providing updates, resources, and engagement opportunities.

Washington, District Of Columbia, United States

• Instrumental in the strategic restructuring of the Food & Friends volunteer program in response to the COVID-19 pandemic. Enhanced volunteer engagement by leveraging a dedicated core of volunteers, coordinating staff support to compensate for limited participation, and collaborating with cross-functional teams to implement new safety protocols and processes, ensuring workflow consistency.• Coordinated a volunteer core of 3,000 volunteers that contributed to ~47,000 service hours• Developed innovative programs to increase engagement, including the Birthday Bag Project, which focused on involving volunteers under 14 years old. The initiative has since expanded to encompass large conferences, school visitations, and other opportunities for participants unable to attend in person.• Promoted to Volunteer Manger after 16 months, recognized for notable performance, strong interpersonal skills, and seamless adaptability to the organizational culture.

Alexandria, Virginia, United States

• Designed and executed structured, engaging, and educational programming for the After School Program and Summer Youth Program, addressing the academic and social-emotional needs of K-12 students.• Strengthened partnerships with schools, businesses, and community organizations to increase program support and collaboration.• Coordinated family enrichment activities to foster participation, engagement, and collaboration between the organization and community members.• Managed program databases and reported program outcomes that demonstrated student academic and social-emotional achievement.

Washington D.C.

• Worked as a member of the Medical Screening team to guide NCCC applicants on the necessary medical documentation for clearance submission and processing.• Oversaw data entry, assessment reviews, and reporting in online systems to evaluate applicant eligibility.• Represented AmeriCorps NCCC at seven recruitment events, supporting the Outreach Unit in attracting a diverse, engaged, and well-informed NCCC Member Corps.

Vinton, Iowa

• Directed and guided 40 Yearbook Representatives in creating yearbook pages, promoting professionalism and time management through adherence to deadlines, and assembled the final yearbook for printing.• Facilitated training sessions for over 40 members on volunteer leadership, yearbook creation, team building, communication, and conflict resolution.• Reviewed project portfolios, made final editorial or content changes, updated master log, and archived for future reference from incoming corps members and staff.• Researched potential project sponsors and traveled throughout the North Central Region to deliver presentations, offering a comprehensive overview of the AmeriCorps NCCC program, including sponsor requirements, expectations, and processes, ensuring that projects met community needs and aligned with AmeriCorps' mission of service.• Coordinated three "Life After AmeriCorps" events for over 80 participants, handling all aspects of event logistics, including program distribution, speaker scheduling, and participant engagement, ensuring successful execution to effectively prepare members for their post-AmeriCorps transitions.

Baltimore, Maryland Area

• Led a team of nine young adults through various service projects, fostering member development by organizing team meetings, facilitating team-building activities, and guiding service-learning reflections to help participants recognize and communicate the skills gained from their service experiences.• Represented AmeriCorps NCCC at four recruitment events and engaged in outreach to promote future service opportunities.• Acted as a liaison between local non-profits, faith-based organizations, and AmeriCorps NCCC corps members to coordinate volunteer opportunities that contribute to the development of members and addressing community needs.• Promoted to Field Team Leader midway through program based on recommendations from both my Unit Leader and previous Field Team Leader.

Albany, Georgia Area

⋄ Supervised and trained five Resident Assistants (RA's) and one Community Assistant (CA) on an ongoing basis⋄ Mediated disciplinary issues and enforced university conduct codes with RA's and residents⋄ Evaluated efforts in residential building pertaining to educational, social, and cultural growth for individuals and community at large through peer review and participation⋄ Worked collaboratively with Hall Manager and other Housing & Residence Life staff on administrative duties, development and programming, and departmental responsibilities

Greater Atlanta Area

⋄ Worked with children in literacy, character development, outdoor recreation, fitness, and other extracurricular activities.⋄ Instilled the core values of the YMCA (Respect, Honesty, Responsibility, and Caring) into the children⋄ Operated as a collective unit with other counselors and workers of the YMCA

Student Life & Activities

⋄ Coordinated dates, times, and locations for events and sessions on university campus⋄ Planned and hosted interactive sessions, activities, and retreats for student leaders and student body⋄ Worked with students & faculty of campus clubs and organizations regarding (re)activation of organization(s), event hosting/planning, and attendance at mandatory campus-wide meetings

Word Processing

⋄ Took record of customers' orders and attended to them in a sufficient and efficient manner⋄ Operated office equipment and maintained appropriate supplies for office equipment⋄ Performed intra-office pick up and deliveries, and other duties as needed