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Chanel Smith Email & Phone Number
Chief Knowledge and Excellence Officer
at
What Chefs Want!
1 work email found
@whatchefswant.com
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Chief Knowledge and Excellence Officer
Location
Nashville, Tennessee, United States
Who is Chanel Smith? Overview
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Quick answer
Chanel Smith is listed as Chief Knowledge and Excellence Officer at What Chefs Want!, based in Nashville, Tennessee, United States. AeroLeads shows a work email signal at whatchefswant.com and a matched LinkedIn profile for Chanel Smith.
Chanel Smith previously worked as Executive Vice President of Organizational Excellence at What Chefs Want! and Executive Vice President of IT & Integrations at What Chefs Want!. Chanel Smith holds Bachelor Of Arts (B.A.), Psychology, Minor In Marketing from University Of Nevada-Reno.
Company email context
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{first_initial}{last}@whatchefswant.com
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Profile bio
About Chanel Smith
As a strategic, technology-driven, forward-thinking executive, I have comprehensive expertise in change leadership, program management, product development, innovation and technology, and acquisitions and integrations. Over the course of my career, I’ve combined technology, processes, strategies with an entrepreneurial drive to deliver creative ideas and technological solutions, driving business growth and profitability.Currently, I serve as the Executive Vice President of Organizational Excellence at Creation Gardens - What Chefs Want! , a high-growth foodservice distributor. Prior to this, I served in a number of other high-level roles at the company. I’ve made countless significant contributions to What Chefs Want, including: ● Coordinating the smooth integrations of all technology and data management systems, organizations,and departments from over 20 acquired companies, creating all processes and scaling systems to align withthe enterprise’s growth of 2000% in annual revenue over 10 years. ● Devised and built execution strategy for a new GTM channel that enabled third parties to sell gourmet restaurant product lines resulting in $MM revenue with limited increase in operational expenditures. Program management spanned cross-functional departments from warehousing, purchasing, operations, pricing, IT and e-commerce. ● Scoped, developed, and partnered with developers, engineers and designers to launch a six figure overhaul to the web and mobile device B2B ecommerce platforms. Features including: allowing customers to pay their bills online, promotion of curated product marketing lists, customer maintained frequently ordered and favorites list, third party dropship programs, maintenance of contact information, live delivery information and more. I’ve devoted my career thus far to enhancing technology systems and business processes with a focus on user and customer experience. I’m always eager to learn about new technologies and business philosophies, frameworks, and efficiencies. If you’re interested in connecting with me, you can email me at chanelksmith@gmail.com.AREAS OF EXPERTISECross-Functional CollaborationProduct ManagementChange ManagementCustomer ExperienceProject ManagementBusiness OperationsStrategic DirectionOrganizational DevelopmentTECH STACK: Microsoft Office Suite Admin (Word, Excel, PowerPoint, SharePoint, Planner, Project, Teams), ZenDesk, Jira, EDI, Cognos Analytics
Listed skills include Food, Customer Service, Restaurants, Sales, and 26 others.
Current workplace
Chanel Smith's current company
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11 roles
Chanel Smith work experience
A career timeline built from the work history available for this profile.
Chief Knowledge And Excellence Officer
Current
Sep 2022 - Present
Executive Vice President Of Organizational Excellence
Lead implementation of new customers and corporate acquisitions from high-growth foodservice distributor, guiding strategic planning and ensuring consistent operational excellence through transition.Oversee quality management across sales, customer service, procurement, and warehouse operations.Develop training, business systems, and tools to drive employee professional development and optimizeperformance of new locations and regions by identifying and mentoring top operations and sales operationstalent.► Initiated upgrade to new enterprise resource planning (ERP) system, coordinatingtransformation initiative as lead project manager.► Designed, coordinated, and led internal leadership development course in collaboration withexecutive leadership, engineering multi-day program for emerging leaders providing educationregarding company business processes, ISO 9001 fundamentals, and company culture and leadershipprinciples.
Sep 2021 - Jun 2023
Executive Vice President Of It & Integrations
Leveraged deep understanding of technology and all facets and functions of business to streamline business processes and build functionality leveraging ERP systems. Supported revenue stream expansion by improving efficiencies, enhancing internal structures and development of ecommerce features. ► Implemented several new features into existing customer-facing ecommerce systems that significantly improved customer experience by providing solutions mutually beneficial to clients andcompany.► Ensured seamless integration of Freshpack Produce following monumental $70M+ acquisition,transforming business model, methodology, operational processes, and usage of ERP systems tosupport purchase of large company several states away.
May 2019 - Sep 2021
Vice President Of Purchasing And Production
Oversaw IT integration strategy and processes, ensuring 8 smooth acquisitions by optimally using existing ERP systems and leveraging custom solutions. Developed new methodologies to streamline and align business operations with business model and goals. ► Developed and led implementation of new GTM franchisee/licensee model providing restaurantclients with increased portfolio of available products while maintaining same deliveryparameters.► Devised pricing algorithm for different product and customer types to align with business needsof evolving and expanding brand, establishing competitive edge by supporting wider and diversified margins on product lines.
Jul 2018 - May 2019
Director Of Purchasing And Inventory Management
Managed purchasing team across multiple product lines, ensuring compliance and maintenance of standard product procurement practices. Oversaw entire product catalog as well as e-commerce business operations, applying IT expertise to merge product catalogs following acquisition of new companies. ► Developed internal ticketing customer service system providing inter-company ticketing,customer service, and real-time support via live chat.► Enhanced user interface/user experience (UI/UX) backend and frontend by coordinating application upgrades of e-commerce platforms and systems; ensured better customer experience while supporting revenue operations.
Sep 2015 - Jul 2018
Director Of Paper And Restaurant Staples
Responsible for the sales, marketing, vendor and product management of 2,500 commodity products, in a service area that spans five states. Building a business within a business, I have increased profit margins 67% over prior year by cultivating new revenue streams, forging strategic partnerships and streamlining the buying process from start to finish. Successes include:► Reduced product costs across 25 of top moving items upwards of 17% by leveraging relationships and buying power.► Spearheaded and developed a marketing program that resulted in the elimination of over $100K worth of dead inventory.► Sought out a group purchasing alliance that allowed the company to net six figure returns annually on product purchases.► Online ordering platform "guru" developing tools that have enhanced the front-end user experience, but also simplified back-end operations for smoother execution.
Mar 2013 - Sep 2015
Business Development
Grew sales by 198% over prior year by maintaining current accounts, increasing case volume from existing customers and systematically pursing and acquiring targets in assigned territory.Managed over eighty-five accounts, acting as an advocate for customers communicating procurement and distribution needs on hundreds of commodity products.
Aug 2010 - Mar 2013
Talent Acquisition
Strategically placed new employees with specific accounts by sourcing, screening, testing, interviewing, and hiring multiple applicants each month.
Oct 2009 - Jul 2010
Owner/Operator
Designer Fitness By Chanel
Launched Reno’s first in-home personal training business. Created personalized health programs for busy professionals and stay at home moms, training one-on-one and in small groups.
Apr 2008 - Dec 2009
Administrative Assistant
Innerwest Advertising And Public Relations
Oversaw front-office operations for an ADDY award winning advertising and public relations firm. Assisted in new business acquisition by conducting heavy research and developing investigative reports.
Mar 2007 - Mar 2009
1 education record
Chanel Smith education
-
University Of Nevada-Reno
FAQ
Frequently asked questions about Chanel Smith
Quick answers generated from the profile data available on this page.
What company does Chanel Smith work for?
Chanel Smith works for What Chefs Want!.
What is Chanel Smith's role at What Chefs Want!?
Chanel Smith is listed as Chief Knowledge and Excellence Officer at What Chefs Want!.
What is Chanel Smith's email address?
AeroLeads has found 1 work email signal at @whatchefswant.com for Chanel Smith at What Chefs Want!.
Where is Chanel Smith based?
Chanel Smith is based in Nashville, Tennessee, United States while working with What Chefs Want!.
What companies has Chanel Smith worked for?
Chanel Smith has worked for What Chefs Want!, Freshpoint, Mdnetwork, Designer Fitness By Chanel, and Innerwest Advertising And Public Relations.
How can I contact Chanel Smith?
You can use AeroLeads to view verified contact signals for Chanel Smith at What Chefs Want!, including work email, phone, and LinkedIn data when available.
What schools did Chanel Smith attend?
Chanel Smith holds Bachelor Of Arts (B.A.), Psychology, Minor In Marketing from University Of Nevada-Reno.
What skills is Chanel Smith known for?
Chanel Smith is listed with skills including Food, Customer Service, Restaurants, Sales, Food Service, Catering, Business Development, and Food And Beverage.
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