Chanel Smith, B.A. Email & Phone Number

Chicago, Illinois, United States

Senior Leader Executive responsible for delivering operational leadership, strategic development, and quality improvement for 3 robust transitional job workforce development programs serving over 200+ clients annually to ensure program outcomes and long-term growth. Strategic thought partner amongst a team of senior leaders to drive organizational strategies and goals. • Oversee and design key program components including, recruitment, enrollment, core services, performance measures, and grant reporting• Manage a budget scope of 5.9 million dollars• Use HR best practices and transformational leadership skills to inspire, coach, and mentor a staff of 25 and 5 direct reports• Fund development efforts including, but not limited to grant application writing, engaging and soliciting funders, and assisting with the coordination of events• Develop and oversee the implementation of an integrated workforce development strategy for 10 housing and employment programs• Develop and maintain key partnerships with employers, referring and community-based partners to achieve strategic outcomes benefiting participants

Chicago, Illinois, United States

Project Manager for multi-sector healthcare convener addressing inequities in healthcare, education, and economic vitality using a cross-sector, place-based strategy. • Responsible for the strategic development, planning, budgeting, implementation, and monitoring of 4 Career Pathway Programs under JPMorgan Chase’s AdvancingCities $3 million grant, with 280 projected enrolled participantso Successfully revamped Nursing Assistant career pathway to significantly increase number of pathway participants and expand the healthcare partners that hire from this pathway. Implemented innovative approach that reduced barriers for participants -- including leveraging existing healthcare provider relationships with local high schools and expanding training providers beyond traditional community colleges -- while reducing the cost of the program by more than 50%.• Local Hiring marketing, recruiting, and sourcing strategies for 7 Healthcare Collaborative Partners• Lead multiple cross-functional workgroups for career pathway, internship, and hiring program initiatives, and assists in developing program metrics and evaluation methods• Develop and conduct presentations for community, institutional, and other stakeholders in line with programmatic areas of oversight• Integral team member involved in new program development, fundraising, and grant proposal writing• Manage multiple stakeholders, including community and institutional partners, who may have conflicting priorities, and have demonstrated effective conflict resolution and creative problem-solving skills• Demonstrated results in managing through complex systems and proven experience negotiating win-win agreements• Assist with quarterly, bi-annual, and annual senior leadership presentations, metric reports, and white paper reports• Co-Chair of Rush Employee Resource Council focused on internal organizational DE&I projects, employee engagement, & professional development

Chicago

Sourced and developed talent pipelines for high volume roles by creating diversified recruitment strategies focused on local hiring, veteran, and university recruitment. Successfully implemented grassroots project, Rush Community Application Hub to increase employment opportunity branding, drive community partnerships & engagement, and achieve local inclusive hiring goals. Collaborated across multiple cross-functional teams in Talent Development and Community Health Equity and Engagement to drive DE&I outcomes. Engaged in 2 employee resource groups, 2 regional, and 1 national healthcare collaborative groups.Hub Project Outcomeso Grew community partnerships by 15 new workforce and educational organizations o Planned 4 professional development (in person) panel events, hosted 25+ employer presentations via virtual and social media platforms to high school, university students, and job seekerso Outreach to over 250 community residents resulting in 12 hires, 4 from targeted zip code zones, and 7 reverse referral hires to employer partners • Planned and facilitated Employer Partner Connectivity Forum to identify and leverage organization resources to support Chicago residents (during COVID)• Guest speaker during Healthcare Anchor Network (HAN) Inclusive Local Hiring Spring 2020 Virtual Convening breakout session June 11, 2020, on racial equity in the workplace• Healthcare Anchor Network Hiring & Racial Equity Advisory Team, www.democracycollaborative.org• Project team member in developing a hiring manager interviewing training tool kit

Chicago, Illinois

Successfully implemented vocational training program granted through the Department of Human Services Division of Rehabilitation Services within two therapeutic day schools for a cohort of 20+ diverse learners. Developed and facilitated job readiness training workshops including, but not limited to career exploration, skill development, employment search & interviewing, resume development, professionalism, social media responsibility, and job retention skills. Responsible for creating transition plans and specialized IEP vocational, educational, and independent life skill goals for 100 students

Greater Chicago Area

Provided career development advisement and coaching to WIOA caseload of 40+ customers with proven track record of exceeding funder employment placement quota of 80%. Key member of agency workforce development task force, integral in organizing and implementing two agency hiring events. Recruited and advised customers in developing individual strategic employment and education plans to obtain employment/vocational and educational certifications. Prepared and delivered classroom training workshops to facilitate job readiness and professional development skills

Greater Chicago Area

Advised customer’s navigation through education achievement process including research, admissions, financial aid, and supportive programs Developed relationships with fellow service providers, school personnel, and community-based programs to monitor, mitigate, and resolve barriers to successful educational outcomes. Trainer for Educational Department and directly responsible for the redesigned Specialty Training curricula for managers, peers, and external service providers in Cook County and Springfield, IL.

Greater Chicago Area

Monitored customer’s compliance with Transitional Living Program and aided them with learning and executing key independent life skills

Chicago

Managed and led the day-to-day operations of 17 metal recycling scale sites with 35 direct reports; Hired and trained new employees on organizational policies, standard operating procedures, federal, state, and Sarbanes-Oxley compliance regulations; Managed new hire orientation, terminations and employee performance evaluations; Trained organization managers, supervisors, and internal auditing team on departmental operations.  Assessed employee-training needs by developing a scale operations aptitude test  Collected, recorded, and evaluated processing data and procedures to develop processing best practices, which resulted in an improved training curriculum that streamlined scrap metal processing amongst different divisions Delivered scale operations training curriculum for employees in Illinois, Michigan, Mississippi, Ohio, and Tennessee regions to streamline standard operating processes Created operator error tracking system, lowering processing errors by 80% and increasing productivity by 60%; data used in employee performance evaluations  Coordinated the development and execution of electronic financial reports, which reduced processing errors, internal theft and discrepancies, and paper and retention costs by 15% annually Maintained marginal overtime costs by strategically organizing labor force and acting as an emergency stand-in  Maintained 100% SOX Audit Compliance Department liaison to multiple cross-functional teams to streamline continuous process improvements, increase and maintain customer service standards, enforce federal and state regulations  Managed the successful processing environment migration during 2008 merger between Metal Management Inc. and Sims Group

Bachelor’S Degree, Management/Organizational Developement And Leadership

Magdalene Herzog Scholarship (Dec. 2012) (Aug. 2013, 2014) The Cooke Foundation (Dec. 2012, 2014) (Aug. 2013, 2014) J & C Bouchard.

Master Of Business Administration - Mba

Baumhart Scholar MBA, which focuses on the intersection of profit and purpose!