Proven IT and business operations leader with 25 years of relevant and diverse experience in strategic planning, business liaison, vendor management, project and people management, procurement, and technical proficiencies within all levels of IT. Current in information technology principles (ITIL), architectures, IT Service Management (ITSM), DR\BRS, Public\Private Cloud, SaaS, and current industry trends and practices. Excellent reputation for delivering projects\initiatives, service levels, and budget targets as committed and commonly exceeding those targets. Expert in customer consultation and translating business requirements into technical solutions and practice. Well known for being an inspiring and selfless leader who measures personal success by the accomplishments of the team\organization. Comfortable presenting and interacting within all levels of business units and technical organizations, both civilian and military. Experience in Financial Services, IT Outsourcing, Sales, Manufacturing, Distribution, and Life Sciences industries.Forward thinking and passionate about technology and how IT can enable efficiencies in the way businesses operate.• Strategic Planning • Relationship Building and Sales• Leadership and Teambuilding• ITIL Best Practices• Problem Resolution and Decision Making• Articulate Oral and Written Communication• Vendor Management• PCI, HIPAA, and SOX Compliance• Public\Private Cloud, SaaS, and ITAS• Change Control\Problem Management • Retail, Supply Chain, Manufacturing, and Distribution Systems• Project Management and Operations• Outstanding Customer Support• Superior Interpersonal Skills• Strong reporting and analytical skills• Able to multi-task in fast-paced environments• Contract Negotiations and Administration• High Availability and Disaster Recovery• IT asset lifecycle management• Crisis and Critical Incident Management