Judy Chang, Cams Email & Phone Number

Singapore

Full-time amateur potter. Making handmade pottery, usually functional vessels, with a particular fondness for tea bowls or chawans. Tea makes everything better.

Conducting Workshops for Law Undergrads: Client Interview Skills and Ethics & Etiquette

Singapore

Responsible for developing and implementing a Global Anti-Corruption Compliance Program.Ethics/Ombuds Office: Managing an Ethics reporting program, and a global network of Business Ethics Officers.

Heads up the global Business Ethics & Compliance Office for PayPal.1. Responsible for developing and building out a structured Business Ethics program, including running a Whistleblower program.2. Developing a network of Business Ethics Officers globally who support the business and continually providing guidance and consultation for them.3. Developing a global Anti-Bribery & Corruption compliance program with very little direct resources, hence influencing and collaborating with various stakeholders in the Finance, Risk, Procurement, Legal and Regulatory Compliance functions in order to mitigate ABC risks for the business.4. Responsible for the online Compliance training program (from training policy to course content ownership/coordination to relationships with vendors to logistics of program launches and troubleshooting and resolving a myriad of training issues etc), having oversight of all training courses in collaboration with course subject matter experts, while personally owning content for the Code of Business Conduct and Anti-Bribery & Corruption online courses. 5. Internal investigations related to issues arising out of potential Anti-Bribery & Corruption and other Code of Business Conduct breaches.6. Speaker at Industry Conferences and Seminars on Anti-Bribery & Corruption and Business Ethics.

Singapore

Heads up the global Business Ethics & Compliance Office for eBay Inc. Provides the strategy and thought leadership in the development of a structured Code of Business Conduct compliance program and continuing to lead the build out of a global Anti-corruption compliance program. Also responsible for internal investigations related to issues arising out of potential Anti-Bribery & Corruption and other Code of Business Conduct breaches.

Singapore

Moved up to the eBay Inc parent company level to continue building out our Inc global Anti-corruption compliance program for all our group properties as well as looking after Ethics and Compliance for AP.

Singapore

Provides the strategy and thought leadership in the development of a global Anti-Corruption compliance program with minimal direct resources, relying substantially on influencing stakeholders in Compliance and Finance to assist in implementation including:-1. Conducting risk assessments, documenting legal inventory for FCPA, UK Bribery Act and other relevant local laws and regulations;2. Developing policies and operational procedures and guidelines including those pertaining to Gifts, Entertainment and Meals including an exception approval process and Gift Register; 3. Developing and delivering training to employees in management and sensitive roles;4. Developing and delivering communications materials for employees by way of memos, talking points for country managers, speaking at Country Managers' workshops, web page and article on the Hub etc.5. Continually benchmarking our program against others in the industry, best practices, enforcement cases etc and providing updates to senior management;6. Advising on queries including investigations pertaining to Anti-corruption, ethics and Code of Conduct;7. Developing a monitoring program in high-risk areas such as Travel & Expense and Accounts Payables and implementing the same in priority countries;8. Developing an Anti-corruption vendor management governance framework including policy, risk calculator to target high-risk vendors, agents, suppliers, consultants (intermediaries) in order to manage corruption risks presented by them, including an enhanced due diligence process, screening and review process and incorporating anti-corruption contractual clauses into all vendor template contracts that we use.9. Providing consultancy and support to market Compliance officers in areas of Anti-corruption & general Compliance, ethics and Code of Conduct including promoting awareness in Whistleblower hotline and policy, driving a new quarterly Compliance newsletter etc.10. Speaking at industry conferences and seminars.

Singapore

- Responsible for the planning and execution of strategic GR plans including regulatory and public policy matters for PayPal Asia Pacific- Managing a small team of GR professionals in Asia Pacific and coordinating with PayPal AP compliance and legal teams.- Providing direct local GR support for markets such as Hong Kong, Taiwan, Singapore, Malaysia where there is no domestic GR support, Heavily involved in India market as well. Supervising markets such as Australia and China where there are local GR support and providing oversight and guidance.- Drafting public policy position papers.- Establishing, reinforcing, enhancing and maintaining excellent contacts with key government officials, including legal, legislative, regulatory and law enforcement individuals and entities.- Leading/supporting (as appropriate) Crisis Management in regulatory and compliance matters, particularly with pro-active involvement of Government officials, lawmakers, industry lobbyist groups.- Supporting Senior Executives' meetings with senior members in government/regulatory entities/bodies and providing briefings for the same.- Organising speaking opportunities for Senior Executives at appropriate forum and developing scripts/briefings for the same.

Singapore

- Continued the development and implementation of a global Anti-Corruption/ FCPA compliance program with particular focus on third party vendors, agents, consultants and intermediaries ranging from risk assessments, enhanced due diligence to contractual enhancements.

Sydney, Australia

- Responsible for developing an effective AML Suspicious Activity Reporting Program for JAPA and then leveraging it globally. - Compliance Project Lead for JAPA Cash Payment Project, another major AML project, developing system for cash payment reporting and analysing them for red flags for suspicious reporting purposes.- Worked on Bank Holding Company (BHC) Project upon Amex converting to BHC status – drafting policies on Risk Management, Compliance Risk assessments, monitoring and testing of key Compliance controls; managing global legal inventories.- Led development of Vendor/Agent/Consultant Due Diligence program from Foreign Corrupt Practices Act/Anti-Corruption perspective.

Sydney, Australia

- Developed the Vendor Compliance Program including tools for risk rating vendors, Vendor Assessments and Reviews, structured Compliance Program frameworks for vendors providing Telephone Service Centre, Credit & Collection and Card Sales & Acquisition services, legal inventory for outsourcing services and functions.- Published a Vendor Compliance Newsletter for select high regulatory risk vendors.- Core team member in project teams for key regional outsourcing projects for Plastic Card Embossing and operations, Telephone Service Centres, consulted on Compliance requirements and resolved any local regulatory challenges.

Sydney, Australia

- Worked part-time while completing a Masters in Art Administration and developed a Vendor Management Compliance Program for JAPA markets, which is first of its kind in Amex international markets. - Conducted vendor reviews onsite in Delhi, Mumbai, Kochi (India); Manila (Philippines) and Hong Kong and Guangzhou (China).- Developed and enhanced in partnership with Market Compliance Officers, detailed legal inventory (with prescriptive to-do’s in layman language) by market and specific outsourced function, for business and vendor reference.

Singapore

- At Director level, supervised 7 Market Compliance Officers in Japan, Korea, Singapore, Thailand, Malaysia & the Philippines. - Supported development of local compliance functions through periodic communication, guidance, coaching and oversight of market compliance officers and on compliance issues within the sales, marketing and product development of Retail Financial Services. - Subject matter expert on US Sanctions in JAPA.- Subject matter expert on Insurance compliance program.- Implemented a monthly market compliance tracking and reporting to the Asia Pacific Australia President and other regional business line management.- Advised on regulatory compliance issues on a day-to-day basis.- Participated in product launch cross-function teams and other major projects eg. S’pore Credit Card, S'pore Contactless Payment Device, S'pore Changi Airport FES JV start-up, S'pore Personal Financial Services-Card Ops Integration, Thailand Credit Card, Six Sigma.- Reviewed and commented on Government and regulatory Consultation and White Papers eg. Malaysia Formation of Financial Mediation Bureau, Malaysia Guidelines on Minimum Requirement on Risk and Fraud Management of Credit Card Operations.- Developed training materials and trained employees in Asia Pacific region on Compliance Awareness, Code of Conduct, Anti-Corruption & Gift Policy, Anti-Money Laundering, Insurance Marketing, Advertising & Marketing/Consumer Protection, Foreign Exchange Services Compliance Training, Advertising & Marketing, Intellectual Property Rights, Customer Privacy.- 1999: Presented at a 3-day AML conference in Bangkok, Thailand at the invitation of the US Embassy, when new Thai AML laws were drafted. Audience included senior Bank of Thailand officials and private bankers.- 1998: Presented, at the request of the Monetary Authority of Singapore, to the Financial Action Task Force (FATF) for Money Laundering Prevention at their Singapore country examination.

Singapore

Singapore

(concurrently Assistant Secretary, Hotel Licensing Board)- Advised on all legal matters, including contracts, tenancies, tenders, marketing & promotional collaterals, drafted amendments to Board legislation.- Investigated and prosecuted offenders for violations of Travel Agents Act and Tourist Guide Regulations.

Singapore

Masters, Art Administration

Awarded Sherman Scholarship Excellent Achievement Subsidiary Award

Llb (Hons), Law

1993: Admitted to the Singapore Bar, Qualified Advocate & Solicitor