Chang Ki Lee

Chang Ki Lee Email and Phone Number

Staff providing providing technical support for sales @
Chang Ki Lee's Location
Toronto, Ontario, Canada, Canada
About Chang Ki Lee

Diligent technical staff from mechanical and mechatronics engineering background with strong analytic mindset and over 9 years of combined work experience in providing customer service and technical support, 2 of which are dedicated to analysis, setup and troubleshooting of automated processes in a fast-paced production environment for a financial firm.

Chang Ki Lee's Current Company Details
Sulzer Pumps Canada

Sulzer Pumps Canada

Staff providing providing technical support for sales
Chang Ki Lee Work Experience Details
  • Sulzer Pumps Canada
    Application Specialist
    Sulzer Pumps Canada May 2024 - Present
    Mississauga, Ontario, Canada
  • Canaccord Genuity Group Inc.
    File Transfer Operations Analyst
    Canaccord Genuity Group Inc. Dec 2020 - May 2023
    Toronto, Ontario, Canada
    - Setup and maintained automated SFTP and other file transfer processes to transfer files to/from various vendors and clients.- Handled daily requests and inquiries coming from clients, vendors and other staff members in regards to SFTP file transfer with priority when needed, and also participated in on-call rotation to provide after hours support.- Closely worked with business analysts and project managers to review and analyze existing and proposed file transfer processes and provided recommendations to improve and optimize the processes by setting up automated alerts, file integrity checks, and etc. - Acted as an administrator for company’s SFTP site, setting up vendors’ SFTP accounts and access permissions abiding to company’s security requirements.- Also acted as an administrator for network share file server, managing user permissions and groups using Windows Active Directory.
  • Hrai (Heating, Refrigeration And Air Conditioning Institute Of Canada)
    Technical Coordinator
    Hrai (Heating, Refrigeration And Air Conditioning Institute Of Canada) Aug 2014 - Dec 2020
    Mississauga, Ontario
    - Provided technical support and answered to technical inquiries coming from HRAI members and staff regarding building, energy and environmental codes, standards and regulations.- Provided technology and content solutions for HRAI's training materials and delivery methodologies.- Created self-paced on-line trainings using Articulate Storyline e-learning authoring tool and html scripts.- Managed company’s e-learning website to monitor online training applicants’ progress and made updates to online training contents as needed.- Ensured HRAI's training contents are up-to-date with latest HVACR codes and standards and shared the latest training materials with a group of HRAI and college instructors using Dropbox and WeTransfer. - Established relationships with key municipal, provincial and federal regulatory bodies concerning relevant codes, standards, trainings and certification programs.
  • Grundfos
    Inside Sales Coordinator
    Grundfos May 2012 - Nov 2012
    Oakville
    - Offered selection of suitable equipments (pumps and heat exchangers) based on engineers' specification- Responded to clients' requests for quotes and project submissions in a timely manner- Provided other miscellaneous sales support for customers answering inquiries
  • Caneta Research
    Research Analyst
    Caneta Research Jan 2010 - Aug 2011
    Mississauga
    - Prepared building energy models for energy performance evaluation using EE4 program- Worked on architectural, mechanical and lighting take-offs for project buildings - Reviewed and assessed submitted building models under close supervision- Prepared preliminary eco-energy summary reports after building energy model reviews
  • Minto Group Inc.
    Green Ambassador
    Minto Group Inc. Sep 2010 - Dec 2010
    North York
    - Aided in preparation of LEED documentations for project buildinges - Checked the compliance of codes/standards for project buildings for LEED certicifation- Prepared a summary of modeled energy use and savings based on the EE4 models submitted by the energy modeler
  • Plan Group
    Mechanical Administrative Assistant
    Plan Group Jan 2008 - Dec 2008
    North York
    - Created bid estimates, closing letters and quotes for mechanical projects- Distributed project information and quote requests to subtrades - Created close-out documents for clients

Chang Ki Lee Education Details

Frequently Asked Questions about Chang Ki Lee

What company does Chang Ki Lee work for?

Chang Ki Lee works for Sulzer Pumps Canada

What is Chang Ki Lee's role at the current company?

Chang Ki Lee's current role is Staff providing providing technical support for sales.

What schools did Chang Ki Lee attend?

Chang Ki Lee attended University Of Waterloo, University Of Waterloo.

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