Gladys Chan Email & Phone Number

A strategic thinker and leader brings a wealth of diverse capabilities & business experience in both retail and wholesale banking with key domains among big data applications, process optimization and operational risk control. * I am naturally curious, top-notch critical reasoning, strategic literate, leading to strategy transformation and business model solutions* I have inquisitive and fast learning nature, especially around emerging trends, customers evolving and ability to turn it into business related insights and trying to explore viable opportunity for business.* I am highly numerate with ability to use an information and digital-led approach to manage P&L, grow customer portfolio and ensure bottom-line delivery ; I enjoy and invest my passion and personal energy to motivate and develop people across functions.*: I am a seasoned transformation leader with sound experience to establish new functions, drive changes and re-engineer process on corporate level. Specialties: Digital platforms, Operation Excellence, Portfolio Management ; Strategic Partnership; Business Acumen; Project & Change Management; Sales & Marketing; Strategy & Planning; Operational Risk Controls, Fintech and Regtech Applications.

Listed skills include Database Marketing, Crm, Customer Lifecycle Management, Database Marketing, and 9 others.