Iris Chan Email & Phone Number

Work closely with internal teams, including fabrication teams to ensure the exhibit is delivered on time, within budget, and to the highest standards.Provide accurate information for procurement and sales teams.Work with 3D Exhibit Designers to ensure that the 3D designs are practical and realistic.Collaborate with the Design Team, Project Managers, and Production Team daily to complete tasks on time.Detail designs for estimating: spec materials, finishes, sizes, and functions.Contribute to our culture to ensure alignment with the company mission of a client centric environment.Meet with customers, agencies and internal departments as needed.Act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customers might face with accuracy and efficiency.Create production drawings for custom fabrication, tradeshow install/dismantle applications.Create layout drawings for electrical, hanging signs, truss, etc required by general contractors.Provide drawings that are extensive in detail, including dimensions, recommended build materials, close-up detailed views, and exploded isometric assemblies with installation instructions when necessary.Incorporate other elements into a detail drawing that may not be produced by T3 in order to effectively encapsulate the in person environment.Layout fabrication components/parts in AutoCAD so they can be run through CNC.Create detailed drawings with the fabrication process in mind.

Pioneer the creation of CAD as an independent department, increasing product output by 30% and decreasing overtime by 37%.Develop and formally document standard production methods derived from company systems and methodsConceive training and review standards, resulting in a dependable, accurate, and efficient departmentTrain new hires on production standards, offering continuous guidance on duties and best practicesAdjust and improve existing standards based on feedback from other teamsAssist development of new SOPs to improve communication and efficiency of productionUphold product accuracy and quality in-line with company and client expectationsAnalyze build plans and develop solutions for potential failures or pain pointsIntake, organize, and distribute detailed info for up to 8 projects at once, each from $100k to $600kProduce plans for highly complex and/or time-sensitive projectsManage schedule and deadlines of CAD department, ensuring on-time deliverables

Greater New York City Area

Conducted Vectorworks training classes for other employeesProduced and revised CAD drawings based on client, vendor, and venue requirements.Ensured compliance of event plans/layouts with local fire code regulations.Incorporated vendor and venue CAD drawings into overall production plans to ensure interoperability.

Dallas/Fort Worth Area

Executed quotes for jobs under $50k and assisted in quotes for higher-stakes projects.Conducted site surveys in preparation for upcoming projects.Managed and tracked projects throughout production to ensure completion on time and within budget. Researched and contracted vendors for specialty materials and productsCommunicated with internal and external stakeholders throughout production to meet project goalsDefined and maintained drafting and engineering standardsProduced 30% of all CAD drawings, 2D and 3D, for construction/installation based on per-project needs.Programmed files to be run on a MultiCam CNC RouterAssisted in managing shop floor and resolved unexpected project complications Led on-site installs and load-outs with local labor crews of 5-15 members.

Richmond, Virginia Area

For the show "The Boy from Oz".Sourced material, labor, and scheduled build based on provided budget and timeline.Managed team of local volunteers for install and strike of show.

Richmond, Virginia Area

Assist with construction, load-in, installation, and strike of setsClean and maintain shop facilities and equipmentCrew select Virginia Rep productionsAdditional projects as assigned

Washington Dc-Baltimore Area