Chaniska Silva Email & Phone Number

OptimusOne Management and Solutions is committed to helping our clients excel in their respective market segments and turning current business management goals into tangible results by 'Partnering Growth' and transforming the outsourcing industry.We provide cost effective, compliant, scalable and sustainable solutions that support your growth. Our system helps you manage and run your business profitably and reduce your administrative burden, while providing you with complete… Show more OptimusOne Management and Solutions is committed to helping our clients excel in their respective market segments and turning current business management goals into tangible results by 'Partnering Growth' and transforming the outsourcing industry.We provide cost effective, compliant, scalable and sustainable solutions that support your growth. Our system helps you manage and run your business profitably and reduce your administrative burden, while providing you with complete transparency into your operations Show less

Colombo, Sri Lanka

SYNERGEN Health, incorporated in 2011, is a Healthcare technology, Revenue Cycle Management (RCM), analytics and consulting services provider in the US. Responsibilities Include;• Managing Entire Network Infrastructure including multiple Servers (Around 150 Nodes, 6 Servers) with 99.9% Uptime in a 24x7 operations facility• Managing Firewalls and Load balancing using Multiple Internet Service Providers• Procuring and Vendor Management• Facility and Network Expansion… Show more SYNERGEN Health, incorporated in 2011, is a Healthcare technology, Revenue Cycle Management (RCM), analytics and consulting services provider in the US. Responsibilities Include;• Managing Entire Network Infrastructure including multiple Servers (Around 150 Nodes, 6 Servers) with 99.9% Uptime in a 24x7 operations facility• Managing Firewalls and Load balancing using Multiple Internet Service Providers• Procuring and Vendor Management• Facility and Network Expansion project management and smooth transition with least/no downtime for operations including physical moving of locations.• As the Information Security Officer managing all Information security related areas• Leading the ISO27001 Project and obtaining the Certificate for the company• Managing HIPAA Compliance Requirements with IT related activities• Hardware Maintenance & Preventative System Maintenance• VOIP configuration and setup• Managing IT Support Team• Direct USA Client Tech Support• VPN setup and configurations• Backup maintenance• Email Server Management• SharePoint Server Management• User Awareness trainings• Technical Support for Healthcare RCM client teams• Client Onboarding support• Business process automationsAchievements:• Key responsible person for relocating the Network without any downtime during an facility reallocation project• Expanding the Network physically without disrupting the operations• Leading the team for ISO 27001 Certification• Maintaining 99.9% uptime with support from IT team Show less

Colombo, Sri Lanka

Colombo, Sri Lanka

MediGain, established in 2002, is healthcare Revenue Cycle Management services provider Headquartered in Dallas. USA.Responsibilities:• Managing Entire Network Infrastructure including multiple Servers (around 150 Client PC’s and 10 Servers) with 99.9% Uptime on a 24x7 Operations Centre• USA client Tech support (Remotely).• As a Deployment Specialist to make sure new clients get Transitioned to the company smoothly. Communicate and coordinated between client, MediGain and… Show more MediGain, established in 2002, is healthcare Revenue Cycle Management services provider Headquartered in Dallas. USA.Responsibilities:• Managing Entire Network Infrastructure including multiple Servers (around 150 Client PC’s and 10 Servers) with 99.9% Uptime on a 24x7 Operations Centre• USA client Tech support (Remotely).• As a Deployment Specialist to make sure new clients get Transitioned to the company smoothly. Communicate and coordinated between client, MediGain and software Vendors.• Introduce new Technologies and process to the Company and Training the users on those.• As the Supervisor/Assistant Manager Managing an IT team of 3 people making sure smooth operation of the infrastructure. Recommending and testing new Solutions for Operation and purchasing. Also managing a network/Domain with 250+ Users• Working as a Billing Executive for USA healthcare related Clients. Achievements:• Key responsible person for relocating a 100 User Network without any downtime during an expansion project• Leading the IT team and maintaining 99.9%Up times Show less