Chanyoung Lee Email & Phone Number

Atlanta, Ga, Us

Atlanta, Ga, Us

Atlanta, Georgia, United States

• Directed an interactive marketing workshop attended by 10+ clients, the department then incorporated it into the SOP• Organized data entry and QA for weekly and monthly KPI dashboards and led the performance review meetings• Provided daily administrative support by researching and spearheading 5+ projects optimizing the MED department• Built a comprehensive resource guide for clients being exited by leading and managing a team of two interns• Conducted business research in various key industries and strengthened clients’ marketing and business plans

• Managed the development of local business’ marketing advertisements seen annually by 10,000+ potential customers• Established a search engine optimization strategy to expand business outreach and target seasonal customer segments • Facilitated in a client-facing role by translating languages between the technical team and 100+ customers per week

• Developed a strategic recommendation report with a team of 12 addressing corporate’s strategy with a $5M budget• Led primary qualitative market research efforts and analysis to provide evidence-based solutions • Executed a strategic integrated marketing communications campaign to implement and promote recommendations

Marietta, Georgia, United States

• Resolved over 500+ complaints with a 90% Very Satisfactory Rating through friendly, hospitable communications• Supported customer relations and complaints to ensure customer satisfaction regarding customer purchases• Collaborated with Online E-commerce and Delivery Departments to ensure customer satisfaction regarding purchases

Bachelor Of Business Administration - Bba, Management Consulting & Marketing, 3.65

Activities and Societies: Emory Impact Investing Group, Emory Asian Student Organization, Emory Transfer Student Organization

Bachelor Of Business Administration - Bba, Accounting, 4.03

Activities and Societies: Georgia State Philosophy Club