Channing Thomas Email & Phone Number

Medford, Oregon, United States

Senior application design and configuration specialist for vendor-purchased and RCU (Rogue Credit Union) developed applications. Assessing, planning, and implementing new system features with process automation, system availability with security a priority. Acting liaison with designated department business owners, super users, application vendors, trainers, and support staff regarding application upgrades, requests, and optimization.

I have worked in network engineering and support capacities at the following firms: (Single Point of Contact, Vocera Communications, Schwab, Dialogic, Proteus Biomedical, Cisco, Veraz, TrouveMedia, Tyzx, Vocera, Route Plan, NetApp, RBPIA, Reliance Express, BPMNJ, RBPIA, SF Law, DoD) Self-directed, I manage network systems and personnel for multiple clients. I have specialized in relocating many clients to new offices. I conduct audits of the physical and logical network to create topology, and provide recommendations regarding security, data management, remote monitoring, backup and DR strategies and increasing overall efficiency. In most cases this has entailed educating and then incorporating virtualization technologies into a current environment. I make technology recommendations that align with company objectives and or compliance requirements. I work with clients to develop IT policies, helpdesk, and asset management solutions. I manage all programs and hardware internal and external in regards to functionality, licensing, life cycle, and accessibility. I Provide end user support for a multitude of industry specific and custom applications and high-level network, server and desktop support for client staff in all technical areas required.

San Jose

In a fast paced environment with a Global, Public Company, I managed network systems and coordinated across continents with personnel from multiple clients of the firm. Provided Infrastructure management, network engineering support to desktop support in all business segments. Developed websites, created asset management plan, disaster recovery plans, virtualizaion, made technology recommendations for business growth including: forecasting, pricing, scalability, business impact/ROI for presentation to CIO. Responsible for overseeing SOX and other compliance requirements. Managed WAN and VPN operations for SIP and VOIP clients of the Firm. Network installations for numerous clients including, communications equipment, servers and all workstations. Reviewed network security and provided documentation, topology and forwarded infrastructure change requests as needed. Provided End User support for Firm's clients for several specialized desktop applications. Often working self directed in the field achieving high results and revenues from suggested improvements and implementations as needed. Coordinated with staff to provide WAN/LAN maintenance, remote desktop support, ensuring excellent coverage and service for the company.

Non-Commissioned Officer (Sergeant) in charge of directing personnel in order to maintain network communication objectives and computer system and network security. Performed data security and data transfer operations and maintained network security in a high stress environment. Operated Satellite, Server, PC and Combat Field Computer systems maintaining security and data integrity in combat environments. Operated and maintained secured electronic communications for telecommunication networking. Directly responsible for training personnel in the proper use of computer, satellite and radio interface equipment. Created training aides and visual presentations to increase readiness and understanding of End Users. Emphasis on use of various systems including: SINGCAR's, MSE, COMSEC, and spectrum analysis, with excellent command of the full array of telecommunication devices. Responsible for maintenance, coordination and installation of all communication and data systems in both office and field environments. Routinely monitors and arranges data for remote transmission in high speed, high pressure situations. Continuing education courses on a regular basis to update and increase knowledge for team implementation.

Alamo, Ca

I was the manager of Information Technologies for the Investment Management Firm, responsible for technology decisions and the according IT budget, reporting directly to the Principals. Responsible for web site design and development. Responsible for maintaining SOX and other Compliance reporting and standards. Responsible for providing End User Support as well as Coordination of teams of contractors as well as employees to handle network upgrades and installations. Performed onsite and remote desktop support, firewall and routing configurations and was the single point of contact for all technology related vendors including Dell, Citrix, Charles Schwab, HP, TD Ameritrade, Microsoft, CISCO and others. As the network systems manager I was responsible for giving classes, creating manuals, and training employees in the use of all software including all Microsoft and Financial Market vendor software. I maintained the data security of the PortfolioCenter (SQL 2005) database which tracked $600 million dollars in client investments. High level of accountability and responsibility, I reported to the Principals of the Firm and the direct contacts of many investment brokerage houses and broker dealers. Bonded, recognized and trusted by governing bodies, SEC, IARD and the NASD.