Lead Strategy and Business OperationsBuilt relationships with strategic clients to drive new revenue opportunitiesNegotiated client contractsCollaborated with stakeholders to define projects and create high-level architectural specificationsLed continued support and handoff for Prolaera applicationsHired and mentored internal and external team members to ensure client projects met performance targets

Led and built a SAAS product from the ground up, which generated $1.8 million in annual revenue, leveraging AWS serverless architecture and AngularJS (Prolaera)Co-lead the sale of Prolaera to a private equity firmCollaborated with customer success team, resulting in a client retention of 98%Collaborated with stakeholders to define project requirementsManaged scheduling/release plans, assigned tasks and led code reviewsLed architectural improvements resulting in a more modular and maintainable codebaseConfigured continuous integration/deployment pipeline, load/stress tests, metrics, alarms, and user monitoring

Built REST and web socket APIs using Node and Express frameworkDesigned and implemented a caching solution to reduce load times for data-heavy dashboard widgetsCollaborated engineering team to design and implement new featuresContributed to agile development practices delivering bi-weekly sprints

Identified requirements for ongoing and future Whyzer development allowing the company to maximize potential revenue streams.Collaborated with development teams on new features and product development roadmaps ensuring delivery timelines.Facilitated customer meetings to gather requirements and roll out and train on new product features.Conducted on going competitive research and analysis, collected data on existing and emerging competitors in the social polling sector maximizing the company’s market position.Produced strategic SWOT analysis and market penetration metrics for major competitors.Monitored and compiled current market & business trends into relevant presentations to aid with future feature prioritization. Developed software testing plans and strategies for Loop and Whyzer applications in order find and eliminated problems. Communicated and monitored software corrections with the development teams for fast quality resolutions.Responsible for the company website design and ongoing operation gaining valuable market exposure.Developed and executed a successful sales design strategy for productsMeet with clients to design custom polling products meeting their strategy brand objectives.Maintained a secure file sharing for design assets and business development documents enabling consistent access to materials.

Coordinated across design and development team to make sure design decisions are communicated accurately to development team. Assembled and on-boarded beta test group on applications via TestFlight contributing to go to market deadlines. Troubleshoot technical difficulties for users delivering excellent customer service. Contacted and surveyed users to record bugs, diagnosed strengths, weakness, threats and opportunities for the application. Moderate polls, users, comments, etc. on all launched projects. Manage technical support for all applications. Implemented a mobile analytical solution. Developed a set of key performance indicators to monitor Loops performance in market place. Mapped out user behavior for loop application to improve insights on applications performance.

Assembled and Packaged basic telecommunication equipment for distribution

Planned, coordinated and painted four level home.

Advised, instructed and sold hardware equipment