Although we are a business, we are a business who cares a whole lot…it’s how we operate, and what we call our LEVVEL TLC. We continue to exude that TLC in all we do - Talent, Learning, and Change. Levvel is a Talent and Transformation Services organization that specializes in Recruitment and Executive Search, custom Learning Programs, and Organizational Change Management.Talent: Our Talent Solutions and Executive Search practice ensures great people, great fit, and great value without compromise to candidates or companies. We service the needs of corporate clients in the IT, HR, Tech, and professional space.Learning: Levvel’s SAGE Techwork offers a unique competency and technology learning program for Indigenous adults, designed to lessen the digital and technology divide in the corporate Tech sector. With decades of expertise in Organizational Change Management, the Balanced Change Certification is a risk-based, people-centered approach to change. Change: We help organizations lead, manage, and measure change to reduce people risk. Our expertise is in transformation, mergers and acquisitions, project implementation, and change leadership. Connect@levvel.ca today, we’d sure like to extend our Levvel TLC to you!

Established an Organizational Change Management practice made up of a Centre of Excellence, Change Maturity Model and a Change Agent Network consisting of close to 200 trained Change Agents using the LaMarsh Global Managed Change™ Methodology. Established Organizational and Performance Metrics at best-in-class levels. Accountable for driving the HR technology roadmap and related process improvements with a 3 to 5-year outlook.

Responsible for preparing leaders and teams throughout the organization, in transitioning from a thirty-year-old legacy customer support technology system to a new strategic technology platform.

Accountable for driving the Internet line of business to reach $1B in revenue and in the development and implementation of the Internet and Phone product road maps.

Accountable for the development, management and evolution of Shaw’s web and mobile web strategy, overseeing the activities associated with delivering an exceptional online experience. The primary focus of the role was to drive sales and new sources of revenue and increase self-serve functionality to move call volume to our online channel.

Responsible for improving the customer experience for all departments within Shaw who interfaced and worked with IT. Established a team of high performing Business Relationship Managers who were responsible for representing and facilitating the IT needs of 20 VP’s across the company. Strong strategic planning, relationship and negotiation skills were the key ingredients to ensuring there was a healthy balance of supply and demand within IT that would satisfy the overall company direction. In addition, led the Interactive Design Team, fostering a team of talented and creative designers to provide superior design services to the organization.

Responsible for setting online business targets for acquisition (online sales) and customer interaction (online self-serve) and ensuring these targets were met. Led a team of developers, designers and content writers, establishing the strategic direction of starchoice.com and the online applications that were required to advance the business. Worked closely with management from all departments across the country, both in French and English, as well as our Senior Management team to understand operational challenges and develop plans that translated these challenges into requirements for online solutions.

Responsible for developing online strategies and concepts for a large client base and assembling teams of developers and designers to successfully implement these projects. Responsible for the overall management of the team to ensure that the end results remained on strategy and answered the business needs of our clients.

Responsible for working with the sales team and the clients to develop online strategies and web development initiatives. Responsible for leading the technical web team and ensuring that all web projects were developed on time and on budget.

Responsible for working directly with clients to develop websites and web initiatives that met specific business needs. Responsible for the project management and daily multimedia/web development requirements for a large client base.