Chantal De Groot Email & Phone Number

The Hague, ZH, NL

Den Haag

• Accountmanager voor gevangeniswezen, DV&O, jeugd- en tbs klinieken
• Gesprekspartner op strategisch niveau over organisatie-ontwikkel vraagstukken
• Vertalen van de leerbehoefte van de klant naar het opleidingsaanbod van het Opleidingsinstituut
• Adviseren bij het opstellen van opleidingsjaarplannen

Den Haag

• The executive master Cyber Security is a unique multidisciplinary programme for experienced professionals.
• Work closely with the educational director and play an integral role in the planning, daily coordination and the delivery of the programme.
• Quality Assurance: monitoring the quality of the executive master and contribute to the development and improvement of the programme.
• Marketing, recruitment and admissions of new students including personal intake interviews.
• First point of contact for current students: advising and guidance of students in a wide range of questions and problems and mediating between individual students, lecturers and the Examination Board.
• Plan and deliver a portfolio of annual events and activities like: alumni and network events, information sessions and the graduation ceremony.

Rotterdam Area, Netherlands

• Overall responsibility for the daily coordination and logistics of the second and third year of the Bachelor programme IBA and for the English-language premaster programme.
• Responsible for the coordination of courses and clear communication toward and between students, faculty, and staff members.
• Activities include quality assurance, curriculum and course development, project management, event management (organization of the bachelor graduation ceremony and orientation activities), and delivering presentations.

Schiphol Airport

• First point of contact for managers and 2000 employees regarding HR policies and procedures
• Provide a variety of HR administrative functions
• Execute recruitment delivery from job description to successful candidate on-boarding
• HR analytics: generate and analyze HR management information and reports

Schiphol Airport

• Temporary position to cover a maternity leave.
• Provide management support to the General Manager and the rest of the Management Team.
• Organize internal and external events.
• Responsible for internal communication and implementation of projects.

The Hague Area, Netherlands

• Temporary position to cover two maternity leaves.
• Handle the day to day affairs at the office, ensuring that business runs smoothly.
• Provide secretarial support and take care of finance, HR- and facility related matters.

Rotterdam Area, Netherlands

• Set up the online reservations system.
• First point of contact for students, parents and universities.
• Write standard operating procedures and set up a quality- and safety- assurance system.
• Responsible for sales, yield management, marketing and public relations.

The Hague Area, Netherlands

• Build and maintain relationships with existing and potential placement companies around the world.
• Conduct intake interviews with students and co-ordinate management placements and management development programs through intensive contact with the hospitality industry.
• Career coaching of 4th year students.
• Plan and coordinate worldwide placement visits and alumni events.

• Acquisition of sales vacancies.
• Account management.
• Recruit sales professionals for sales management positions.

Zwijndrecht

• Develop and implement local promotions and direct marketing activities for the Benelux region.
• Organize exhibitions, road shows and events.

• Recruit and select permanent and temporary office personnel.
• Acquisition of new clients and account management with existing clients.
• Manage contracts and salaries, illness and absence registration.

Hershey Pennsylvania

• Assist during the pre-opening of the Spa and write standard operating procedures.
• Recruit and train new staff for reception and reservations department.
• Assist Sales Manager with sales and group reservations.

• Manage & train students during their practical classes in hotel management (21 hotel rooms).
• Responsible for the general well-being and order at the dormitory (250 first year students).

France

• Allround practical placement.
• Departments: restaurant, kitchen, housekeeping and reception.

Education record

Post-HBO Professional Coaching & Leiderschap NOBCO geaccrediteerde coach opleiding De opleiding kent een stevige basis in de.

Education record

Basisopleiding Systemisch Werk Systemisch Werk maakt onder andere gebruik van familie-opstellingen

Education record

French course for advanced learners

Education record

Didactics course / course in theory of education

Education record

Marketing course

Education record

Topics: effective communication, advice and price negotiation, customer selling, personnel management and personal effectiveness

Bachelor Business Administration In Hotel Management

Main modules: Operations Management, Human Resource Management, Managerial Finance, Marketing Management and Hospitality Leadership

Secondary School, University Entrance Level