Chantal Desroches Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

Toronto, Canada Area

Responsible for managing one of the top grossing stores in Canada under the Call It Spring bannerAlways enthusiastic about recruiting new talent for stores within districtDelivers record breaking sales results Passionate about creating exceptional Brand experiences through customer service, visual merchandising and team development

Led customer service training and loss prevention techniques that have propelled all managed locations to top 3 in sales district-wide while simultaneously lowering shrink Proficient in auditing the loss prevention techniques and accounting errors for stores within sales district and holding stores accountable to District Manager Personally trained and promoted multiple employees from sales associate, to keyholder, to assistant managerResponsible for ensuring that all staff members represent the Brand in appearance and demeanor Able to supervise all staff members and ensure that customer service, visual merchandising, and administrative standards are being met

Personally created visual standards that were enforced by all members of management, in order to establish visual consistency within the store at all timesAssisted store owner with buying and pricing of new merchandiseTrained all new employees during peak seasons, with emphasis on optimal customer service and a thorough understanding of in-store policies