Chantal Ehlen Email & Phone Number

Lisbon, Portugal

Netherlands

Management of the Remote Team (Customer Service & Sales Team)Recruitment, Assessment, Onboarding and Training of new employees (Customer Service & Sales)Develop an onboarding programSet up Quality Management for all communication channels (Chat, Phone & Email)Project Management implementation of HubSpot (act as the link between the technical team in India.

Remotely

Coaching and mentoring clients, working mostly with woman founders and leaders to help them moving past their own limiting beliefs; mental, results and performance coaching. Conducting online programs and 1:1 coaching sessions.If you would like to find out more please reach out at hello@chantalehlen.com or book a free consultation following the link on.

Amsterdam

General Project Management and Consultancy, strategic sparring partner for the MTTeam Lead Remote Teams BPM (business process management): analyze and map existing business systems and processes, identifying areas for improvement and optimization, develop clear standard operating procedures (SOPs) based on the mapped processes, collaborate with.

Amsterdam

• In this brief stint, I headed up business development for Private Mansions and Theatrum Vitae.My major contributions were:
• Authored and designed innovative formats for new concepts.
• Established company subsidy desk.

Amsterdam Area, Netherlands

• Here I coordinated Forticon's business development segment at the executive level with a broad portfolio scope, being taken on after successful freelance work, encompassing general project support, planning, and.
• Initiated and executed a complete strategic… Show more Here I coordinated Forticon's business development segment at the executive level with a broad portfolio scope, being taken on after successful freelance work.
• Initiated and executed a complete strategic business plan to aid management with directing prospective paths in consulting for the Municipality of Utrecht.
• Leefbaar Stadbroek-Oost project: Advised Management Control of Municipality of Sittard-Geleen on, steering process management comprising the formulation of a dashboard, setting KSFs and KPIs.
• Municipality of Sittard-Geleen project: Guided multiple sub-projects in addition to defining several internal processes, and mapping all stakeholders for clear communication.
• Devised survey to capture baseline censorship, while developing a dashboard for streamlined management.

Sittard-Geleen, Limburg, Netherlands

Served on projects of BeFlex and Forticon as dedicated support (2010 - 2014): I was appointed to control policy and organizational support for the initial stint in this freelance position, bolstering organizations specializing in the administration and management of trailer parks and other special target groups.

Sittard, Limburg, Netherlands

• My duties here involved overseeing the recruitment of ICT professionals for Arx, a dedicated ICT Recruitment Agency, involving candidate interviews, and setting up resumes. I was instrumental in the companies growth.
• Assisted Arx founder to grow company in various areas… Show more My duties here involved overseeing the recruitment of ICT professionals for Arx, a dedicated ICT Recruitment Agency, involving candidate interviews, and.
• Assisted Arx founder to grow company in various areas including from 8 to 40 ICT consultants, sales, along with adding 2 account managers, and increasing overall number of serviced clients, to increase company by 75%.
• Facilitated opportunities for MeesterTalent recruitment for teachers, through robust market research.
• Spearheaded collaboration between Arx Corporate Consultants, and Roda JC.
• Backed to drive market research within German market to ensure startup's commercial success. Show less

Heerlen, Limburg, Netherlands

Commercial Support to the CEO of the company

Maastricht, Limburg, Netherlands

Here I provided general project support, accountable for management reports, researching client behavior and trends, while setting up INK Management Model, with defined benchmarks.

Maastricht, Limburg, Netherlands

In this broad scoped role, I established the Marketing Activities plan, with full ownership of all marketing functions for resellers.I also organized the incentive campaigns, boosting and driving participation in fairs and events, as primary contact point with the advertising agency.My earlier stint with the company involved Sales & Marketing Support.

Maastricht, Limburg, Netherlands

Organize and execute team building programs and events for corporate clients.

Maastricht, Limburg, Netherlands

Sales support to the Sales Manager, sales of the network of Mercure Hotels in the Benelux.

Mba

Master Of Science (Msc)

Education record

Education record

Cognitive Behavioural Therapy Practitioner Certification

Education record

Education record

Fundamentals Of Neuroscience - The Brain

Education record

Education record

Bachelor'S Degree

Education record