• Processes and reviews I-9 documents utilizing E-Verify to ensure compliance with federal regulations and to mitigate potential legal risks• Assists with onboarding new hires by facilitating backgrounds checks, administering employee paperwork, and entering employee information into ADP • Handles invoices by creating POs to be sent to the finance department• Researches and proposes new ideas to be implemented into the updated employee handbook, new hire orientation, and company intranet• Collaborates with HR team in planning monthly employee engagement events by contacting food vendors, creating flyers, and communicating with management

• Prepared and served 50+ guests daily in accordance with established food safety standards, operating both independently and as a part of a team• Increased daily sales revenue by 5% by building a loyal clientele through delivering exceptional guest experiences, utilizing effective sales techniques, and leveraging flavor and ingredient knowledge• Assisted management with inventory and supply control by handling and stocking deliveries twice a week while maintaining up-to-date records of each daily• Reduced customer complaints by 25% by identifying specific problems and advising strategic changes that grew and maintained customer satisfaction

• Efficiently operated POS system in a fast-paced environment, processing 75+ cash and credit transactions and returns daily• Learned and performed the roles of multiple departments including stockroom and merchandise to provide team coverage when needed and to maintain store’s operation• Improved store appearance by reorganizing and rearranging aisles weekly in order to promote a new experience for all customers• Implemented effective sales techniques in customer interactions that positively contributed to the store’s daily credit card sales goals