* Over ten years general management experience in a franchise-organisation within the retail sector : setting up business plans, auditing of stores, developing new concept, processes, software ; recruiting new franchisees ; providing assistance and management consultancy to franchisees ; real estate management ;* Overall experience of more than 20 years in retail (food & non-food) covering new business developments, HR, administration, finance, marketing, real estate management, communication...* As a board member in various very different companies regarding size and sector, I can share best practices ;* Customer care and satisfaction have always been central in my professional activities, be it end-consumers or customers in a B2B relation.* With a strong concern for social issues in our society, I oriented my career towards sectors with an important human component, ie. the medical sector (organisation of primary care centers and digital technology to support collaboration between care providers) and public housing.* Knowledge of public procurement laws and regulations.
Listed skills include Management, New Business Development, Business Strategy, Marketing Strategy, and 11 others.
