Chantal Maru Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

Manages ACCES' social media platforms including LinkedIn, Twitter, Facebook, Instagram, and YouTube. This includes creating consistent content and compelling multimedia campaigns for programs and events, such as posters, videos, and GIFs, that align with our key service delivery objectives and resonate with our online audiences (including newcomer and pre-arrival audiences).Works in collaboration with the Director of Marketing and Communications, and internal management teams to ensure that our digital communication aligns with our organizational mission and vision. Drafts communication plans and materials (e.g., factsheets, reports, briefings,posters, digital media postings, blogs, video scripts, eNewsletters, e-News Blasts etc.) for use in multiple engagements and forums through media channels/platforms.Supports the developments, updates and enhancements to web-based applications, including the ACCES website (WordPress), the Virtual Employment and Resource Attendant (VERA), MailChimp, and Salesforce. Reviews ACCES website and campaign analytics to identify successes, and challenges, and optimize accordingly for future campaigns.Prepares and informs senior leaders on communication best practices and outside industry research, planning strategies, and new innovative social media tactics and platforms.

Markham, Ontario, Canada

Toronto, Ontario, Canada

Social Media Marketing: Managed and transformed existing social media platforms by exceeding KPI's within 2 years by utilizing digital marketing tools such as MailChimp, Canva, Sprout Social, Google Analytics, and Google Trends: -Facebook (Net Follower Growth: 2,422; Engagement Rate: 147% increase from previous year);-Instagram (Net Follower Growth: 4,634; Engagement Rate: 1,082.9% increase from previous year) -Twitter (Net Follower Growth: 912; Engagement Rate: 37.7% increase from previous year) Multi-channel communications -content generated from conception to completion: -Creation of digital media posts for Facebook, Instagram, Twitter, LinkedIn, YouTube, Spotify, and TikTok; -Program posters to expand community engagement;-Video scripts, shooting and editing for social media and AGM 'Year in Review'; -Reports for funders to demonstrate impact;-Briefings and meeting minutes for senior leadership;-Presentation and facilitation of slide decks for bi-weekly team meetings of over 40+ staff;-Seasonal e-Newsletters "In the Loop";-Donor E-blasts to show impact of funding impact by fund designation-Fact sheets and infographics;-Digital brochures to highlight programs and;-Press releases for major events such as Every Child Matters Walk, & Indigenous Legacy Gatherings at Nathan Phillips Square

- Coordinated events, meetings, online webinars and presentations to community stakeholders, including province-wide gatherings of 40+ Indigenous Friendship Centres;-Curated communications materials for all social media channels, including: Facebook, Twitter, Instagram, LinkedIn, MailChimp and YouTube to raise awareness of violence against women, Trans and Two-Spirit identities;-Assisted in identifying culturally-safe professional counselling support for families and survivors of MMIWGT2S by providing referrals throughout the GTA and Southern Ontario in partnership with the Family Information Liaison Unit (FILU)

-Hosted All our Relations Community Radio Show --a weekly radio program that explored the history and resilience of Native youth living within Regent Park and across Turtle Island. -Wrote weekly scripts for 1 hour radio program in partnership with Radio Regent -Interviewed guests to promote the restoration of Indigenous identities, bring back Indigenous-themed language and messaging, and further empower youth by advocating on key issues that are relevant, timely and directly impact them.

Toronto, Canada Area

Community Engagement and Policy-Driven Initiatives:-Led the development of the Tkaronto Indigenous Peoples Portal by consulting with key stakeholders and Community Advisory Groups across the GTA resulting in a community-based Portal to easily access services and programming by geolocation-Co-authored "Accessing Decent Work: Perspectives from Indigenous Support Services in Toronto (2018)" and presented findings to Ontario Nonprofit Network (ONN) Non-Profit Driven Conference at Metro Toronto Convention Centre with over 1000+ people in attendance-Raised over $65,000 by writing a grant proposal to Miziwe Biik Aboriginal Employment and Training to enhance TASSC's administrative capacity

Toronto, Canada Area

Wrote and produced a short documentary entitled "Coming Full Circle" (5m,26s) screened at imagineNATIVE's annual film festival (October 2018). The film showcases the way Indigenous community leaders and activists in Toronto foster healthy and Indigenous communities, particularly in urban settings through the use of cultural empowerment. It further sheds light on what it means to co-exist peacefully and resiliently in a territory where multiple interests are at stake, but where people are still able to come together- full circle.

Conducted a literature review and jurisdictional scan of community-based Indigenous victim service programs within Canada, the United States, Australia and New Zealand. A synthesized version of the report was presented at Wiikwemkoong's Victim's Conference in June 2018. The research and evaluation was intended to help inform guiding principles and best practices for Wiikwemkoong to establish their own Victims Program.

Ottawa, Canada Area

Exploratory Research:Selected as top 1% in MPPA graduate program across Canada to conduct exploratory research surrounding the incentives and disincentives of First Nations wishing to pursue self-government and the impacts of the Indian Act. Co-authored final report and presented findings and key recommendations to Jane Philpott, former Minister of Indigenous Services of Canada and Honourable Carolyn Bennett, former Minister of Crown-Indigenous Relations.

Ottawa, Canada Area

-Synthesized data gathered from National Environmental consultations sessions between May 2017 -June 2017 in partnership with the Canadian Environmental Assessment Agency. -Documented the regulatory gaps that exist within the Environmental Review Process along with solid waste management practices both on and off reserve.

Markham, Ontario

Provided customer service for Francophone clients with TD portfolios.

Criminology Department

Assisted Dr. Dan Horner compile research and synthesize data for his peer-reviewed publication on "Port Cities in Crisis: Considering Urban Governance, Modernity and Migration in the Mid Nineteenth Century Montreal and Liverpool in a Transnational Context".

Toronto, Canada Area

As the Faculty of Arts Lead Mentor employed by the Tri-Mentoring Program, my job was fashioned around being a liaison for student mentoring pairs, various student groups, faculty advisers and multiple student service program staff in order to develop strong working relationships. My primary responsibility was to provide assistance, guidance and support to a cluster of student mentoring pairs for those registered under Ryerson's Arts Faculty. This was implemented through assisting and individually facilitating program activities, events and training sessions within the Tri-Mentoring program's budget.Another component of the job involved keeping track of progress reports and tracking other administrative tasks by submitting those monthly progress reports to the Tri-Mentoring program facilitators. The best element of the job included providing leadership in a fun and creative way to peers and students enrolled within the program, and to ensure student mentor pairs fulfilled their responsibilities, all while meeting loads of new and inspiring individuals.

Mount Joy Public School, Markham, On.

• Assisted in the preparation of lessons• Assisted in monitoring the classroom • Aided the teacher in marking assignments/quizzes • Kept the classroom clean and organized at all times• Tutored fifth grade French Immersion students who needed extra help

Master Of Arts (M.A.), Public Policy Analysis

Bachelor'S Degree (Honours), Major In Criminology, Minor In Pyschology

Activities and Societies: Criminal Justice Student's Association Dean's Honours List

High School