Chantal Walker

Chantal Walker Email and Phone Number

Chief Experience Officer @ Kinatico
Chatswood West, NSW, AU
Chantal Walker's Location
Chatswood West, New South Wales, Australia, Australia
Chantal Walker's Contact Details
About Chantal Walker

A commercial, customer-centric leader with +25 years of experience as a strategic, data-driven executive who inspires and leads teams with a passionate considered style. A lateral thinker, who gets things done, thrives in cultures of change, is super resilient, and an expert at stakeholder managementHaving led large-scale digital transformations, loyalty and brand-building programs within the Financial Services, Media, Telecommunications, and Aviation industries for global multinationals and start-ups, I have extensive experience in enhancing customer experience across omni channels, digital technology, change management, marketing, brand development and mergers of varied customer databases to ensure a seamless customer experience. I thrive on making a difference while delivering profitable growth and building sustainable brand equity from within. I enjoy the challenge of working in fast-paced dynamic businesses and work hard to build and develop successful teams that champion a company's values and growth.

Chantal Walker's Current Company Details
Kinatico

Kinatico

View
Chief Experience Officer
Chatswood West, NSW, AU
Website:
kinatico.com
Employees:
59
Chantal Walker Work Experience Details
  • Kinatico
    Chief Experience Officer
    Kinatico
    Chatswood West, Nsw, Au
  • Cwconsults
    Strategy Consultant
    Cwconsults Sep 2024 - Present
    Australia
  • Active Super
    Chief Customer Officer
    Active Super Feb 2022 - Aug 2024
    Sydney, New South Wales, Australia
    Led the organic growth strategy that turned around the acquisition and retention of members and funds under management. Implemented a new telephony in the contact center, NICE CXone linking it to the segmentation and new Snowflake data warehouse.Was an integral part of the initial team working on the merger with Vision Super ensuring a smooth transition of members.
  • Active Super
    Chief Digital & Marketing Officer
    Active Super Oct 2020 - Feb 2022
    Sydney, New South Wales, Australia
    Led the rebrand from LGSS to Active Super overhauling the marketing and digital ecosystems to create a single view of members with all member data and interactions contributing to a sophisticated segmentation model that increased engagement in a stagnant category.
  • Cwconsults
    Strategic Consultant
    Cwconsults Dec 2019 - Dec 2021
    Sydney, New South Wales, Australia
    Working predominately in the start-up world across various service and content industries from FinTech to Sports data and Travel, CWC is about creating and building brands with a simple Customer Experience, Maximizing Customer Engagement, Managing Change, and Thinking outside the square to solve complex problems in an intuitive, yet not obvious way. Brands including OneTwo home loans, Pointhacks, Playsport.com, Beyond Boundaries, and more.
  • Qantas
    Head Of Marketing - Qantas Frequent Flyer & Qantas Hotels
    Qantas Jan 2017 - Dec 2019
    Mascot
    Responsible for Customer One to One Marketing, Strategies for Member Engagement & the Qantas Frequent Flyer (QFF) Program Brand. In addition I was responsible for the Qantas Hotels Marketing team and led the QFF Marketing Operations, the Creative Studio and Media teams, including SEO.
  • Foxtel
    Director Sports Marketing & Sponsorships
    Foxtel Dec 2015 - Jul 2016
    Sydney, Australia
  • Foxtel
    Director Customer & Loyalty Marketing
    Foxtel Jul 2012 - Nov 2015
    Sydney, Australia
  • Foxtel
    Marketing Director - Aquisition & Brand
    Foxtel Jul 2011 - Jun 2012
    Sydney, Australia
  • News Ltd
    Director Marketing Strategy
    News Ltd Feb 2011 - Jun 2011
    Sydney, Australia
  • Telstra
    Director Marketing - Telstra
    Telstra Aug 2008 - Oct 2010
    Sydney, Australia
  • Telstra Bigpond
    General Manager Bigpond Brand & Advertising
    Telstra Bigpond Jul 2004 - Jul 2008
    Sydney, Australia
  • Vodafone
    General Manager Business Markets
    Vodafone 2003 - 2004
    Sydney, Australia
  • Merrill Lynch Hsbc
    Chief Marketing Offficer
    Merrill Lynch Hsbc 2000 - 2002
    Toronto, Canada Area
  • Hsbc Invest Direct
    Marketing Director North America
    Hsbc Invest Direct 1998 - 2000
    Greater New York City Area
  • Hsbc Bank
    Marketing Manager
    Hsbc Bank 1996 - 1998
    Vancouver, Canada Area
  • Tbwa\Vancouver
    Account Director
    Tbwa\Vancouver 1994 - 1996
    Vancouver, Canada Area
  • Varsity College
    Marketing Lecturer
    Varsity College 1993 - 1994
    Cape Town Area, South Africa
  • Ogilvy & Mather
    Account Director
    Ogilvy & Mather 1988 - 1992
    South Africa

Chantal Walker Skills

Brand Development Strategic Leadership Digital Strategy Digital Marketing Digital Media Advertising Sports Marketing Lead Change Strategy Management Marketing Integrated Marketing Marketing Management Marketing Strategy Leadership Strategic Thinking Segmentation Mobile Devices Corporate Communications Online Advertising Relationship Management Stakeholder Management Social Media Marketing Marketing Communications Online Marketing Vendor Management Direct Marketing

Chantal Walker Education Details

Frequently Asked Questions about Chantal Walker

What company does Chantal Walker work for?

Chantal Walker works for Kinatico

What is Chantal Walker's role at the current company?

Chantal Walker's current role is Chief Experience Officer.

What is Chantal Walker's email address?

Chantal Walker's email address is ch****@****ail.com

What is Chantal Walker's direct phone number?

Chantal Walker's direct phone number is +6118006*****

What schools did Chantal Walker attend?

Chantal Walker attended Australian Institute Of Company Directors, University Of Cape Town, Cavilam Alliance Francaise De Vichy.

What skills is Chantal Walker known for?

Chantal Walker has skills like Brand Development, Strategic Leadership, Digital Strategy, Digital Marketing, Digital Media, Advertising, Sports Marketing, Lead Change, Strategy, Management, Marketing, Integrated Marketing.

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