We are passionate about bring change and inspiring people to be more 'human' at the workplace. We at PeopleHive believe in doing the right things as a human being. In all our solutions, we treat everyone, with respect, honestly and dignity. For those solutions that we do :-- Leadership intervention programmes- Leadership Development- Organisational Transformation & Development- Behavioural Consultancy & Trainings- Psychometric Instruments- DiSC Assessments- Coaching- Leadership for Women & Empowering Women- Customised training and workshop based on needsWe are also developing an app for culture in organisations. Do stay tuned, or if you are interested to know more about this or be test users (free for now) for your organisation, do contact me, and we can see how we are able to work it out.

We are a Dutch-Malaysian company to 𝐞𝐦𝐩𝐨𝐰𝐞𝐫 𝐩𝐞𝐨𝐩𝐥𝐞 𝐭𝐨 𝐥𝐢𝐯𝐞 𝐚 𝐩𝐮𝐫𝐩𝐨𝐬𝐞-𝐝𝐫𝐢𝐯𝐞𝐧 𝐥𝐢𝐟𝐞 by cultivating people & organization development culture through our growth solutions to bring BUSINESS GROWTH! What is Growtribe all about?👉 𝐔𝐬𝐞𝐫 𝐟𝐫𝐢𝐞𝐧𝐝𝐥𝐲 𝐭𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐲 that empowers in-the-moment growth conversation👉 𝐀𝐠𝐢𝐥𝐞 𝐠𝐫𝐨𝐰𝐭𝐡 𝐩𝐫𝐨𝐜𝐞𝐬𝐬 that enable ownership & continuous growth👉 𝐏𝐞𝐨𝐩𝐥𝐞 𝐞𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞 that facilitate effective self-empowered learning actionWe believe in EMPOWERING and GROWING the employee's development & performance = Business Growth!If you would like to know more on how you can use your employees development to drive for business performance, especially more so when there is more WFH now, do contact me by dropping us a message or contacting me at my email atchantal@growtribe.solutions OR Call us OR Whatsapp us at 018--2263 092Visit us at:https://growtribe.solutions/

Primarily responsible for strategizing and growing the business unit and developing the people in the business unit. Aside from high-level decision making, I am also responsible for overseeing the work force of my team and cultivate a motivated team that is adequately staffed and properly trained. *This role is the same as from Neville Clarke after being acquired from BSI.Strategic• Develop the vision for the direction of the business unit and align, execute and communicate the expectation to team members • Responsible for strategizing and planning budget, as well as overseeing the creation and preparation of market reports to determine what resources are needed, how those resources need to be allocated, and tracking expenditures. • Provides oversight to ensure that business plans and budgets are followed and manage resources in order to best manage the profit margins• Monitoring competitors and reviewing offerings in light of competitor’s developmentsSales & Marketing• Provide strong leadership for sales and marketing teams to ensure the achievement of sales targets and expense control. • Create strong relationships with key client stakeholders • Developing and managing relationships with potential clients• Establish and adjust prices by monitoring costs, competition and supply and demand• Work closely with colleagues on cross-territory opportunities (upsell, cross-sell)• Direct & oversee the marketing activities Managing Relationships & Compliance Risk• Manages relationship with business partners and external resources• Ensuring there is no conflict of interest with compliance to ISO17021 as a certification body• Work closely with others from other locations / business units for operational supportOperational • Managing operational issues in the business unit• Developing new course overviews & course materials

The main responsibility as a head of the business unit is to grow the business unit, setting business strategies and differentiation for this business unit. Being a new business unit in the BSI Neville Clarke group, my responsibility is to not only to develop the business, but also to develop new products, seeking out new partnerships with other business, conduct strategic analysis, to leading the marketing, and sales team. Among the roles are:- Expanding the business unit in region- Creating strategic objectives and goals for the business unit:- Developing an operations strategy for the business unit- Designing and developing the training products and services - Developing programmes which incorporates psychometric tools for Development, Talent Management, Succession Planning, Recruitment and Performance Management. - Planning and controlling project timelines, budgets- Improving the performance of operation- Leading the sales team to achieve targets- Coach and guide the consultant team to deliver results- Provide solutions to clients such as consultation, coaching sessions, facilitation and deliverance of training programmes in order to meet their needs.Other than being the head of the business unit, I am also the core management team in the organisation, to drive the organisation forward.

Typical tasks which involves:1) Consultancy Services for Quality, Laboratory, Environmental, Safety & Health Management Systems and Change Management. • carrying out gap analysis to understand the organisation and presenting findings and recommendations to clients;• running focus groups and facilitating workshops;• identifying issues and forming hypotheses and solutions;• presenting findings and recommendations to clients;• development and implementing recommendations/solutions and ensuring the client receives the necessary assistance to carry it all out by providing support;• managing projects and programmes;• leading and managing those within the team• liaising with the client to keep them informed of progress and to make relevant decisions.2) Conducting Training in areas of:• Quality Management Systems• Laboratory Management Systems• Occupational Health & Safety Management System • Environmental Management System• Process Improvements and Continuous Improvement• Soft Skills (Managing People, Communication & Presentation Skills, Coaching & Mentoring, Performance Management)3) Conducting Audits for Ensuring conformance and compliance with international standards the company subscribes to, established internal control procedures and any statutory / regulatory requirements the company prescribes in areas of:• Quality Management Systems• Laboratory Management Systems• Occupational Health & Safety Management System • Environmental Management SystemKey Accomplishments• Consulted & assisted 16 project clients to achieve their certification in the management systems• Certified as International Registered Certified Lead Auditor (IRCA) • An approved IRCA lead auditor trainer • Increased client's employee engagement rate in a span of 1 year through the change management program. • Average rating between “excellent” and “good” for all trainings conducted.• Increased client demand from 60% to an average of 85%.

Management & Operational- Manage, lead, motivate and improve performance of a team- Function as the technical expert for laboratory testing for quality- Create strategic learning and development plan to ensure sufficient competent manpower to meet department’s yearly developmental needs.- Lead an inter-dept project group to foster outstanding performance culture in the factory. - Collaborate as one of the team members involved in the company’s change management programme- Work with cross-departmental, cross-functional and cross-cultural groups to troubleshoot and resolve product quality problems.- Support the R&D and New Product Introduction’s technical team. - Plan annual budgetary, control revenue expenditure, capital expenditure and cash-flow.Customer / Stakeholders- Engage customers by building a good working relationship to analyse each customer’s goals & objectives, operational procedures and future projections in order to develop a customized service plan.- Provide technical support to customers in Asia Pacific region and assist in the resolution of problems.- Partner with stakeholders to ensure product compliances to each country’s regulatory chemical specifications. - Evaluate needs, submit recommendations, and implement cost-effective solutions to help minimize overhead costs, increase quality and maximize operational efficiency.Key Accomplishments• Reduced overhead by 28% by rearranging resources while maintaining delivery and quality standards. • Lead a collaborative study with the other laboratories in the world within the same industry in order to determine the degree of agreement for precise, reliable data and quality assurance of test results.• Awarded the 2010 Chemistry Institute of Malaysia Laboratory Excellence Award.• Increased of Continuous Improvement ideas from 49 to 112 per year.• Increased customer satisfaction from 73% to 85%.

Management & Operations- Manage a group of people from different background that consists of 34 staffs.- Encourage teamwork and proper management of work schedule with cost effectiveness in order to fulfil the customer’s urgent requests and enable the release of the full report within the proper time frame. - Built loyal customer relations and manage customer’s expectations and advising customers on technical aspects- Oversee the daily routine of the lab which includes ensuring that the results, test reports, test certificates and standard reference materials sold, are prepared and released to the customers on time without compromising the reliability and the quality of the results. - Handle purchasing and stock-keeping to ensure that the operation runs in a cost-effective mannerQuality & Management System- Overlook and assure the quality of testing that is being tested in the laboratory.- Ensure the standard of quality is maintained in compliance to the ISO/IEC 17025 as the appointed quality manager and deputy technical manager.- Implement improvements on the management system, organize inter-laboratory crosschecks, oversee the quality of all the instruments, schedule the calibrations, and organize training programs for staffs.- Conduct training programs where factory & quality managers are trained on quality management and Standard Malaysian Rubber testing methods.- Review and develop methods if there is a need.