Public Relations:- Develop and execute comprehensive public relations strategies to promote ICSI's mission and initiatives.- Create compelling content for press releases, newsletters, and other communications materials.- Oversee the organization's social media channels, including content creation, scheduling, and engagement.Community Building:- Identify opportunities for collaboration and partnership within the education community.- Develop and implement strategies to enhance existing programs and create new initiatives to support ICSI's mission.- Collaborate with stakeholders to identify programmatic needs and opportunities for growth.- Engage in and support research opportunities relating to SI.Membership Management:- Oversee the ICSI membership program, including recruitment, retention, and benefits identification.- Provide support to members and respond to inquiries regarding membership benefits and resources.- Collaborate with the finance team to track membership revenue and expenses accurately.

• Engage in social media marketing on three different platforms• Co-conduct and/or lead local Supplemental Instruction (SI) training workshops, as well as travel to conduct SI trainings at other universities and/or conduct virtual trainings• Assist in the planning and implementation of the bi-annual International Conference on Supplemental InstructionSkills: Communication - Leadership - Collaboration - Training & Development - Budgeting - Tech-savvy

• Develop, manage, and/or assist academic support programs, specifically UMKC Tutoring and SI, for improved student success and retention• Hire, train, coordinate, and supervise (functional supervision) student academic support leaders and graduate assistant(s)s• Collect, compile, and utilize data effectively to initiate programmatic change and improvement• Produce reports and write proposals• Engage in social media marketing• Process and submit budget reports and/or budget requestsSkills: Communication - Leadership - Collaboration - Training & Development - Budgeting - Tech-savvy

• Customize, design, and implement a yearlong curriculum including at least four thematic unit plans and culturally relevant lessons• Adapt instruction for eight grade levels through diverse learning strategies, tools, and resources to meet the needs to all learners• Analyze the data of roughly 500 students to begin prepping materials for weekly trainings and development meetings• Construct over 60 different eLearning activities to facilitate learning experiences• Spearhead both 100% virtual and hybrid learning experiences by utilizing various SaaS products & learning management systems (GSuite, PearDeck, Nearpod, Canvas, Zoom)• Collaborate with four other subject matter experts to establish cross-curricular learningSkills: Spanish translation - Learning Management Systems - Zoom - Instructional design - Communication - Google Suite - Adobe - Microsoft Office 365 - eLearning Implementation - Conflict Resolution - Planning - Public Speaking - Data Analysis

• Built a professional relationship with over 100 university alumni while providing updates on current affairs• Solicited donations totaling over $1,800 on behalf of various university programs.• Updated the contact records of over 3000 alumni.Skills: Upselling - Solicitation - Customer Service - Sales - Communication

• Prioritized task completion and daily self-management • Utilized data entry system to assist coordinators in the auditing process • Contacted students identified as at-risk for federal aid verification needs, the method of payment, an outstanding balance, and account charges. • Documented student information and interactions in the learning management system, Pathway. Skills: Communication - Data entry - Self-management - LMS

• Cultivated over 100 lesson plans in Spanish.• Facilitated three, 50-minute sessions a week with groups ranging from 1-60 students.• Oversaw the sessions of at least 10 other mentors from various disciplines to provide constructive feedback.• Coached and onboarded around 60 facilitators on instructional technology and SOS strategies.Skills: Instructional Design - Marketing - Facilitation - Google Classroom - Kahoot - Learning Management System - Communication