Corporate TelecommunicationsMy responsibilities include:Selling telecommunications products and services to companies, by assessing clients’ needs, to recommend and assist in the selection of appropriate goods or services.Consulting with clients after sales to resolve problems and to provide ongoing support.Develop, implement, and report on marketing plans and sales strategies to achieve business goals.

Retail Telecommunications My responsibilities included: Consulting with customers to recommend and select devices based on their needs and desires, by describing, explaining the use, operation, and care of the different devices.Maintaining and growing a strong client base.Finding new business opportunities and maintaining a healthy pipeline for future deals.Responding to new and current client base regarding complaints and service enquiries.Being a “brand ambassador” that represents the company’s brand and values.

Caribbean | Bahamas | USA30-50m Yachts | 12 Guests | 5-15 Crew membersAs a chief stewardess onboard a yacht, I am extremely skilled in five-star hospitality, various service styles and interior maintenance, in addition to possessing extensive wine knowledge. I was responsible for guest satisfaction onboard with the ability to anticipate owner/guest needs and exceed their expectations. I had to practice strong verbal and written communication skills, as well as team management and fiscal administration. This role typically requires at least 3 years of experience in the superyacht industry.

France | Bahamas | USA24-32m Yachts | 8-12 Guests | 3-5 Crew membersAs a solo stewardess I was very personable, flexible and excelled in various aspects of yacht operations including service, interior maintenance, laundry and provisioning. No job is too big or too small. I needed to be able to assist the captain and other crew members as well as work independently to self-manage interior projects. Financial and administrative duties were also included.

My objective was to increase profitability and effectiveness by maintaining optimal stock levels of quality products at all times and ensuring all business operations had adequate materials to achieve their objectives. My responsibilities included: Forecasting supply and demand to prevent overstocking or running out of stock. Submitting purchase details (vendor information, invoices and pricing) to internal databases. Placing orders to replenish merchandise as needed. Tracking shipments and addressing any delays. Overseeing storage of products, keeping updated inventory records and coordinating regular inventory audits. Liaise with warehouse staff and other internal teams to test products’ quality (status upon arrival and storage conditions).

My responsibilities included: Greeting customers, placing orders, creating quotes & invoices and processing payments. Following up on orders to prevent delay and frustration to ensure that each customer is satisfied. Answering incoming calls, taking messages and re-directing calls as required. Handling queries and complaints via phone, email and general correspondence. Performing ad-hoc administration duties. Minute taking and management of the boardroom. Providing administrative support to sales team, management and HR when required.

My responsibilities included: Coordinating customers food and beverage orders with kitchen and bar tending staff. Delivering quality service to customers. I was specifically called in for large bookings (up to 25 people). Communicating with customers to ensure satisfaction and resolve any complaints. Answering questions about menu items, food sensitivities and food substitutions. Processing payments.