Chantel Lam Email & Phone Number

Canada

• Owned implementations of CPM software for clients in the office of finance, resulting in a more time-efficient, unified and accurate FP&A• Coordinated with different resource teams and stakeholders to ensure successful project execution, maintaining alignment with project scope and objectives• Assessed clients’ business to ensure implementation readiness, analyzing business processes for potential risks, and identifying which solutions are the best fit for company needs• Spearheaded project metric analysis within my team, providing valuable insights into the implementationstrategy and actionable steps toward team revenue growth• Communicated effectively with clients daily, delivering both verbal and written status updates to stakeholders, contributing to successful project outcomes• Maintained a solutions-oriented mindset when encountering challenges in projects, consistently identifying and carrying out solutions to ensure client satisfaction