Chantel Lam Email & Phone Number

Canada

• Owned implementations of CPM software for clients in the office of finance, resulting in a more time-efficient, unified and accurate FP&A
• Coordinated with different resource teams and stakeholders to ensure successful project execution, maintaining alignment with project scope and objectives
• Assessed clients’ business to ensure implementation readiness, analyzing business processes for potential risks, and identifying which solutions are the best fit for company needs
• Spearheaded project metric analysis within my team, providing valuable insights into the implementationstrategy and actionable steps toward team revenue growth
• Communicated effectively with clients daily, delivering both verbal and written status updates to stakeholders, contributing to successful project outcomes
• Maintained a solutions-oriented mindset when encountering challenges in projects, consistently identifying and carrying out solutions to ensure client satisfaction