Chantel Pimentel Email & Phone Number

Canada

- Lead the successful project delivery and product launches from our Core, Adjacent and TransformationalInnovation pipelines- Develop insights that inform emerging opportunities through ongoing market scanning and competitiveassessment- Identify product opportunities for Metrie through internal manufacturing, strategic acquisition, partnership, or licensing- Establish a new product and service innovation roadmap that balances risk, return and timing through a series of… Show more - Lead the successful project delivery and product launches from our Core, Adjacent and TransformationalInnovation pipelines- Develop insights that inform emerging opportunities through ongoing market scanning and competitiveassessment- Identify product opportunities for Metrie through internal manufacturing, strategic acquisition, partnership, or licensing- Establish a new product and service innovation roadmap that balances risk, return and timing through a series of near-term, smaller-scale wins as well as longer-term, larger-scale home runs- Oversee the Innovation Idea intake and triage process for the organization- Coordinate and manage partnerships with internal and external stakeholders- Prioritize innovation opportunities based on strategic fit, size of the prize, impact on customer experience, odds of success and timing- Develop an innovative cultural mindset in the organization- Specify research required to gather necessary insights to inform new innovations- Proactively monitoring the market landscape to identify current and future opportunities and threats Show less

Halton Hills, Ontario, Canada

- Driving business growth though sales forecasting, demand planning and budgeting- Managing support functions essential to sales force productivity, including goal setting and management, process optimization and reporting, job design, training, and the recruiting and onboarding of talent with 15 direct reports. - Developing and maintaining positive customer relationships and keeping current on company products and market conditions.

Milton, Ontario, Canada

- Developed Market and Customer Analytics & Insights; including the development of a Multi Family white paper- Facilitated the creation and execution of Channel and Regional Business Plans (in partnership with Sales leaders)- Liaised between Finance, Marketing, Procurement, Sales and Operations to create and execute performance based reports on a weekly, monthly and quarterly basis (ie. CLT reporting dashboard) - Effectively supported strategic and cross-functional initiatives and… Show more - Developed Market and Customer Analytics & Insights; including the development of a Multi Family white paper- Facilitated the creation and execution of Channel and Regional Business Plans (in partnership with Sales leaders)- Liaised between Finance, Marketing, Procurement, Sales and Operations to create and execute performance based reports on a weekly, monthly and quarterly basis (ie. CLT reporting dashboard) - Effectively supported strategic and cross-functional initiatives and programs to drive value within the organization such as national pricing and presentations for customer negotiation Show less

Toronto, Canada Area

Scrum master for the eCommerce Digital Platform. Responsible for various projects to support the development, enhancement and maintenance of Homedepot.ca including :- managing the operations team, delivering on optimization and effectiveness of the teams daily tasks through the addition of daily stand ups, a kanban board, and usage of structured reporting using eazyBI and Confluence that demonstrated metrics around performance to monitor and motivate the team- managing the escalation… Show more Scrum master for the eCommerce Digital Platform. Responsible for various projects to support the development, enhancement and maintenance of Homedepot.ca including :- managing the operations team, delivering on optimization and effectiveness of the teams daily tasks through the addition of daily stand ups, a kanban board, and usage of structured reporting using eazyBI and Confluence that demonstrated metrics around performance to monitor and motivate the team- managing the escalation SWAT team which performed development tasks for security, performance optimization and production emergency break fix issues. As a new team, this role required the identification and execution of tactics in order to drive success including; team make up, issue intake structure, and workflow patterns for issue resolution in JIRA- managing the My Account migration project to Angular involved managing complexities including third party integrations, uni-directional dependencies on multiple projects running in parallel, as well as trailblazing the development and implementation of microservices at HomeDepot Canada Show less

Toronto, Canada Area

- Driving the IT agile transformation through activities such as road mapping, workshop facilitation, identifying the necessary support tools, developing reporting metrics and training new hires. - Leading the management of PMO daily operational services, including but not exclusive to reporting, governance, procurement, process creation, and training.- Doing competitive analysis of various business tools, and presenting business cases to rally support for the tools deemed most… Show more - Driving the IT agile transformation through activities such as road mapping, workshop facilitation, identifying the necessary support tools, developing reporting metrics and training new hires. - Leading the management of PMO daily operational services, including but not exclusive to reporting, governance, procurement, process creation, and training.- Doing competitive analysis of various business tools, and presenting business cases to rally support for the tools deemed most effective for our purposes and implementing those tools for department wide use. Show less

Toronto, Canada Area

- Responsible for: producing PMO project portfolio governance and analytics reporting and metrics, IT departments Purchase Orders and Invoice processing, and contractor monitoring.- Ensuring continued high service levels to the senior management team, and project managers, as well as building and maintaining strong working relationships with externally and internal stakeholders

- Responsible for leading a nation wide Branch Records Management project, designing the strategic approach, and delivering upon both business goals and project initiatives.- Analyzing monthly branch performance data for previously identified deficiencies, and developing high level risk reports used for determining trends, and action plans.

- Collaborating with stakeholders and developing plans to reduce risk associated with over, or under, retention of records while supporting the business in becoming more organized, cost effective, and time efficient.- Evaluating current state to ensure compliance with the bank wide Records Retention Policy- Researching litigation pertaining to business procedures to support either the destruction and retention decisions of bank records.

- Developing a strategic workflow map to mitigate risk of excess shared information, and analyzing the results to evaluate the efficiency of reports being produced by business teams.- Supporting end-users through the time sensitive production of daily reports.

Master Of Business Administration (M.B.A.), Gpa : 3.79

Bachelor'S Degree, Life Sciences, 4 Year Gpa: 3.46

Activities and Societies: McMaster Science Society, Tau Sigma Phi, Intramural Soccer Graduated on Dean's Honour List GPA: 3.5/4.0