Chantel Wright Email & Phone Number

Raleigh, NC, US

Garner, North Carolina, United States

Garner, North Carolina, United States

• Spearheaded the successful launch of the flagship location in the Raleigh-Durham area, coordinating logistics and ensuring smooth operations.
• Tracked learning curve and continuous improvement metrics at the site level, implementing targeted training programs to enhance employee performance.
• Led Ambassadors and Peer Trainers, providing guidance, support, and mentor ship to foster a positive learning environment.
• Conducted training needs assessments, identified gaps, and developed training plans to address skill development requirements.
• Streamlined processes through feedback gathering, audits, and data analysis, resulting in increased efficiency and productivity.

Queens, New York, United States

• Led and managed a team of associates, providing daily training, development, and coaching to maximize performance and productivity.
• Successfully on boarded over 3000 new FLEX associates for all shifts and new sites, ensuring seamless integration and adherence to company standards.
• Tracked policy follow-ups and attendance, maintaining accurate records and addressing issues promptly.
• Conducted regular audits of associate performance on safety procedures and reporting, providing constructive feedback and implementing corrective measures.
• Generated reports on productivity, production status, and quality measures to support decision-making and process improvement initiatives.

Queens, New York, United States

• Handled correspondence from corporate offices, maintaining effective communication channels and ensuring timely response to inquiries.
• Assisted with scheduling and new-hire paperwork, facilitating a smooth on boarding process for new employees.
• Developed administrative staff through information sharing, educational opportunities, and experiential growth, promoting professional development and improving team capabilities.
• Collaborated with cross-functional teams to streamline operations, enhance customer service, and drive business growth