php, oracle, vb6, sql server

SQL Server 2005, 2008, SharePoint, SSIS skillset supporting WRAP platform

Investigating customer requirements and investigating options for delivery. Solutions development using VBA, SQL Server and other technologies including SharePoint.. Understanding data, troubleshooting, implementing fixes delivering enhancements. Co-ordinating and managing deliveries. Working individually and within a team to meet deadlines.

• Provision of ad hoc technical sales Management Information reporting using Microsoft Access, SQL Server, Teradata, Excel and web technologies.• Projects include seller sales transaction level reporting, Balanced Selling Reporting, Financial Allocation tool • Responsible for responding to a wide range of technical queries, contributing to the requirements, design, and testing of solutions as well as system build as well as live issue support. • Development and maintenance of… Show more • Provision of ad hoc technical sales Management Information reporting using Microsoft Access, SQL Server, Teradata, Excel and web technologies.• Projects include seller sales transaction level reporting, Balanced Selling Reporting, Financial Allocation tool • Responsible for responding to a wide range of technical queries, contributing to the requirements, design, and testing of solutions as well as system build as well as live issue support. • Development and maintenance of relationships with key customers, suppliers, colleagues, peers to obtain / exchange information, identify best practices• Identification of the need and implementation of improvements to increase efficiency and quality of service. Show less

• Coding specialist delivering technical End User Computing business solutions using Microsoft Access, Teradata and Excel to automate business processes and save costs. • Projects to date include CSC Headcount Reporting System, File Investigation Tool, Business Directory, Remediation application work• Responsible for all project lifecycle stages for the applications I work on, customer support and documentation • Involved in Running and Publishing data quality reports on SharePoint.

• Fixed, developed and maintained the Customer Relationship Management functionality within the back office and till bespoke software products.• Developed direct debit and Standing order functionality within the back office and till bespoke software products. • Provided customer support for the software products during customer’s critical business periods.

• Developed, tested and maintained software based on a bespoke programming language.• Undertook customer site visits to configure and install the bespoke software product.• Provided customer support for existing customer applications.• Made decisions on features to be included within the reporting and administration modules of the bespoke software product.

Maintained and enhanced bespoke software. Provided solutions for operational issues, automating frequently requested manual tasks to deal with Carphone Warehouse business requests.

Provided low level coding skills within the Softswitch Call Control, Research and Development department.

Created, tested and maintained bespoke software tools and provided customer support.