Chantelle Fields Email & Phone Number

I support 18-25 year olds with moderate to severe mental health conditions who are referred by the Youth Community Mental Health Team to inspire and guide them in recognising their potential and finding suitable and sustainable employment as part of their mental health recovery journey. I ensure that my clients’ voices are heard and that we set realistic, individualised goals, whilst supporting them to overcome their identified barriers to employment. I am proficient in coaching individuals through all aspects of the job-seeking process, including CV writing, job applications, and interview preparation. Additionally, I have extensive knowledge of reasonable adjustments for mental and physical health, ensuring clients receive the support they are entitled to. I have built and maintained positive relationships with local employers and take a holistic approach to ensure my clients are receiving comprehensive support. I provide ongoing support to my clients once they have secured employment, ensuring they receive the right assistance to thrive and succeed on their employment journeys.

I supervised a team of eight administrative staff across multiple teams and localities where I carried out monthly management supervision sessions, probationary meetings and appraisals. I was actively involved in the recruitment and onboarding/initial training process of new starters and provided administrative support to the Under 25’s clinical team. I compiled data reports on the clinical team’s compliance with KPIs and regularly data cleased to support with the achievement of targets. I regularly completed clinical administrative tasks and took and distributed meeting minutes.

I assisted the Practice Manager with collating data reports and ensuring the practice was completing with KPIs via the QOF (Quality Outcome Framework). I created and implemented efficient administrative processes, carried out general medical secretary duties (audio typing, processing referrals and medical report requests, clinical coding) and supervised lower-banded administrative staff through appraisals, probation meetings and training sessions.

Bachelor Of Science - Bs, Psychology, First-Class Honours

City & Guilds Healthcare Support Services Apprenticeship, Healthcare Support Services, Pass

Btec Level 3 I.T Subsidiary Diploma, Double Distinction*

Btec Level 3 Business Studies Extended Diploma, Double Distinction*

Btec Level 2 Business Studies Diploma, Distinction*