I am a very forward person and have gained very good communication skills in my High school career as part of public speaking groups. I enjoy working in contact with people both telephonically and in person and find great satisfaction in any challenge in the work place. Working in the customer liaisons department has brought about the ability to deal with high pressured situations and a challenging atmosphere not only in my work but also on a personal level to guarantee that my company's customers get the paramount customer service that I am able to provide while also striving to keep to the companies desired targets of sales and outputs on not only a daily basis but also on long term intervals not only with my own but also the Brand of the business because I feel that it's essential to provide a positive customer experience.
Hidden Fox Apothecary
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Managing DirectorHidden Fox Apothecary Sep 2019 - Present
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Managing DirectorBlack Forest Media Mar 2014 - Present
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OwnerBlack Forest Media Aug 2009 - PresentJohannesburg Area, South AfricaNot every business is a brand, but every business has the potential to become a brand - from a law firm to a coffee shop.Your brand is a ‘badge’... an ‘essence’, and has the ability to influence and persuade an audience based on its level of presentation, and what it represents. Your brand represents the overall look’n’ feel of your business. Your general audience is growing ever-so-smarter and are expecting more from you to feel engaged, so reflecting your business at its optimum ensures you make a connection with your audience while it also has the best fighting chance against your evolving competitors.Good design = good business.We help you brand your business from concept to completion on everything you need to let the world know what you do.
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Operations & Logistics ManagerLandarch (Pty) Ltd Apr 2016 - Nov 2020South Africa -
Personal Assistant To Managing DirectorLandarch (Pty) Ltd May 2019 - Nov 2019Linbro Park, SandtonOur Corporate Mission: To find unique landscape architectural solutions supported by professional service and efficient maintenance schemes. Landarch (PTY) ltd. is a full service landscape design and installation company. It has been serving residential, commercial, industrial and recreational clients for over 26 years and prides itself on providing tailor-made innovative solutions. One of the factors contributing to the company’s success is its professional customer service from the beginning of a project through to the various design, planning, construction and maintenance phases to ensure that the design vision is achieved and sustained. The company is also committed to environmental awareness and habitat Restoration. -
Exports Sales Co-OrdinatorGivaudan Dec 2012 - Feb 2016Johannesburg Area, South AfricaPrepare monthly sales reportsSales co-ordinator for CRM: update project informationAssist Sales Director with general CRM requirementsPhone clients on a weekly basis to check stock levelsConfirm orders with Logistics departmentLiaise on ensuring minimum stock levels are maintainedAssist in planning and co-ordinating customer visitsArrange factory tour and lunch for visitorsMonitor customer and product price increasesPrepare innovation presentations with Sales Director and Chef and all requirements thereof, book venue, invite customers, confirm number of attendees, travel arrangements, hotel accommodations, presentation materialPrepare material for customer presentations by Sales DirectorSales and telephonic ordersCustomer complaintsQuotesPrice increasesInnovation presentationsCredit and Debit notesHandle sample requests to all customers and distributorsSample DispatchPurchased market samplesTravelling arrangements for Sales Director and all staffManage all corporate gifts and desk pad calendars for Christmas periodSelect suppliers, set-up presentation and select giftsConfirm orders with suppliers and ensure department receives gifts as per their orderEnsure suppliers receive payment -
Human Resources Assistant - TempGivaudan Sep 2012 - Dec 2012Johannesburg Area, South Africa -
Finance Assistant - TempGivaudan Aug 2012 - Dec 2012Johannesburg Area, South Africa -
Sales & Marketing AssistantJannderee (Pty) Ltd Feb 2008 - Dec 2012South Africa• Setting up of Wow ESPerience meetings.• Arranging events such as company dinners and functions• Responsible for presentation preparation and roll out.• Track projects (New Innovations) and insure that they are running on schedule. • Assistance with implementation and control of marketing strategy.• Market and internet research.• Monitoring of brand standards• Mediated between advertising agents and company. • Preparation of taste sheets for all RTC submissions.• Maintaining company website. • Designing mock – up packaging for Export business. • Prepare annual budget templates.• Prepare monthly budget vs. actual report.• Prepare rolling sales report.• Gross profit tracking report.• Monthly courier costs reporting.• Prepare monthly customer reports such as rebate reports.• Prepare ad hoc sales reports for account managers such as value, volume reports.• Liaise between technical and account managers to ensure on time sample delivery.• Responsible for couriering of samples to be sent to customers. • Follow up on samples couriered to ensure receipt by customer.• Typing of price increase notifications.• Receiving quotes and booking of travel.• Correlating travel expenses.• Telesales / sales assistance as required by technical account managers.• Export telesales and follow up.• Assistance with LARs if technical account managers are out of office.• Account maintenance on SAP• Customer surveys• Maintain and grow existing business.• Management of in-house accounts.• Maintain current relationships.• Involved in expediting yearly increases. • Participates in sales meetings.• Maintain and control rolling sales budget for in-house accounts.• Update / co-ordinate prices on SAP for all customers.• Controls and follows up QC requests from customers.• Requesting samples and adjusting pricing according to GP’s on SAP.• Perform a structured telesales function and report on this in SAP.
Chantelle Smith Skills
Chantelle Smith Education Details
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Herbolist -
Dr Eg Jansen High School -
Interior Design
Frequently Asked Questions about Chantelle Smith
What company does Chantelle Smith work for?
Chantelle Smith works for Hidden Fox Apothecary
What is Chantelle Smith's role at the current company?
Chantelle Smith's current role is Programmer.
What schools did Chantelle Smith attend?
Chantelle Smith attended Udemy Alumni, Damelin, Damelin, Dr Eg Jansen High School, The Interior Design Institute.
What skills is Chantelle Smith known for?
Chantelle Smith has skills like Fmcg, Marketing Strategy, Flavors, Food Industry, Microsoft Office, Customer Service, Management, Budgets, Marketing, Sap, Product Development, Project Management.
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