Chantelle Menezes Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

As an Account Executive at Softchoice, my role is dedicated to supporting my USA customer base by aligning their IT goals with effective solutions. I leverage internal assessments and collaborate closely with subject matter experts, technology architects, and over 3000 vendors and distribution partners to help my clients build a roadmap and execute on achieving their IT transformation goals. My ultimate focus is on building trust through delivering world-class value and strategic guidance leading to the achievement of my customer's business objectives.My day-to-day involves a mix of prospecting for new business as well as account management and diversification for existing clients. Project management and cross-department coordination comes easily to me, as well as leveraging channel partnerships to uncover opportunities for funding and collabration. Strategic thinking is at the core of my approach as I work to develop unique strategies and deliver timely and invaluable information that strengthens the relationship I have with my customers and partner vendors and maximize ROI for all involved.

Toronto, Ontario, Canada

I act as SME for all end user hardware and security initiatives and cross collaborate with product, GTM, BD, Sales teams and technology partners to uncover net new opportunities and drive the solutions that result in a tangible impact to our customers and significant increase in our topline.I'm responsible for helping our customers all over North America (some with global presence) articulate their business objectives, and shape a roadmap to achieve these goals from a modern workplace perspective, and I do this by focusing on delivering actionable, data-driven insights, relevant industry updates, increasing awareness of our product & services portfolio, and regular customer cadences and great SLAs.I am passionate about thinking outside the box on how to drive GTM strategy and increase adoption, delivering results and getting stakeholders excited to support and further incentivize sales campaigns that benefit not only Softchoice but also our partners, vendors and sellers. To that effect, I have been instrumental in co-piloting a now successfully adopted & funded bi-weekly sales campaigns called "Challenger Thursday's", that goes out to the Telesales organization of ~120 sales reps (reaching over 2000 named buying accounts in the US and Canada) which focuses on generating net new workplace opportunities through insight-driven messaging with a 'scarcity' approach. It combines the best of sales, marketing, content and market research.

Toronto, Ontario, Canada

Within the first 6 months of being in role, I attained 128% of my YTD target and was inducted into Softchoice's 'Club 105', an achievement I'm pretty proud of, considering it was during the pandemic!Over a year later, at the end of this role (and before starting as a Workplace Specialist), I finished at 572% of my month's plan and 110.5% of my annual plan with 4 months to spare. As a CAM, I challenged my customers to disrupt and innovate by identifying and growing opportunities for digital transformation, focused on enabling End Users, and catalyzing their journey to Hybrid IT and the Cloud. I ran my book of business with an entrepreneurial flair, combining hunting and farming sales approaches to sustain and grow relationships, provide direct and indirect value through competitive quoting, delivering industry insights, tailoring proposals and championing the best solutions to impact my customers, Softchoice, and our partners. My strength was in crafting demand generation email campaigns and sales content for call-down campaigns and customer webinars.The role called for in-depth experience managing and collaborating with all the spokes in the supply chain wheel - from weekly face-to-face meeting with C Suite executives, IT and purchasing teams, to distribution, manufacturing, internal pre-sales, marketing, finance and other departments. I regularly strategized and co-sold products and services with a number of the world's most innovative tech companies in Hardware, Security, Data center, Networking, Hybrid IT and Cloud Solutions, like Google, Dell, Microsoft, VMWare, Veeam, HP, AWS, Adobe, Arctic Wolf, Atlassian and Cisco, to name a few.I am also a Softchoice ambassador to the Women In Tech Sales boot camps organized by Talent Minded and I'm currently spearheading our newest internal initiative - connecting interns from Ryerson University with our workforce and training them on the job.

Toronto, Canada Area

Volunteering for Canada's largest Youth-centric HIV awareness charity as a content strategist, editor as well as head of global volunteer communications

Remote

Content Marketing for B2B businesses and websites (USA, CAN) like Delivra, Campaign Monitor and BuzzSumo across several industries, creating content for Marketing, Growth Hacks, Entrepreneurship, Ghost Writing CEO forewords, Technical Writing, E-commerce, Lifestyle, and more.

Mumbai Area, India

Creating SEO-friendly web content for leading Indian lifestyle brands, including Myntra

Mumbai, Maharashtra, India

Margo Networks is a subsidiary of Zee Entertainment Enterprises Limited (ZEEL), the flagship company of one of the oldest and largest media conglomerates in India - Essel Group. Zee owns about 30% of viewed prime-time content in India. At Margo, my roles involve: • Leading the sales initiative and maintaining relationships with clients in the hospitality, retail, transport, healthcare and corporate sectors, as well as Government Organizations by selling B2B SaaS and Haas services + B2B2C VOD services across 5 Indian cities• Contributing to company growth by entering strategic partnerships with 40% of the company’s market leading clients• Co-introduced alternate revenue generating streams• Responsible for pre-sales, post sales, account management and PnL of each account • Liaising with multiple key departments such as Operations, Marketing, Procurement, and Product, for the successful CRM of each account• Ownership of designing & implementing sales strategy, presentations, contractual agreements and SLA’s for all clients• Took on additional responsibility in terms of opening up other cities for partnerships and assisted in hiring, training and leading new recruits

Mumbai, Maharashtra, India

- B2B Tech Company: Co-founded Mpower, a B2B tech company that builds innovative custom chatbot solutions for enterprises.-Top down BD & Sales: Business Development & Sales targeting large corporates and enterprises using a top-down approach to sell customized end-to-end chatbot solutions. -Partnership with 27 agencies: Identified and established long-lasting partnerships and alliances with 27 of India’s largest media houses, agencies, publications, and other affiliated companies. -Product understanding: Interfacing clients and the tech and product team, and understanding database and product integrations like iFrame, JSON, Javascript, Gradle.-Software & NLP understanding: Conceptualizing and creating working chatbots with the product team, using open source NLP software such as Api.ai, Wit.ai, Rasa and our in-house parser.-Communications: Content and creatives for all web and chatbot content, including proposals presentations. -Fundraising : Instrumental in raising INR 37 lakhs (angel round), closed Zone Startups Accelerator Program

Mumbai Area, India

- UGC product aggregation platform: Co-founded Explorate.in, a product discovery platform featuring UGC from 600+ ecommerce websites-Content & communications: All content, creatives and communications for the company. Authored, co-authored and edited a total of 150 SEO-optimized blog posts and articles- Marketing: SMM, offline and online market research, strategy and execution-Facebook campaign success: SEM and data-driven Facebook campaigns- used cohort testing and a/b testing to reduce the CPC of Facebook Ads from Rs.1.5 (market average) to Rs.0.7 via customized campaigns and dynamic testing & analysis-Alliances with 400 influencers: Set up and was POC for strategic alliances with 400 fashion, food and lifestyle bloggers and influencers -Personalization ecommerce algorithm: Instrumental in developing a hierarchical clustering and tagging based personalization e-commerce algorithm based on emotional and utility indexing to map products to users over and above purchase. Average time spent increased by 2+ minutes.

Uae

Creating academic-centric articles and social media updates, targeted at people in the UAE looking to pursue distance education, MBAs and other courses overseas.

Mumbai Area, India

Social media marketing, digital marketing, writing.

Mumbai Area, India

Taught singing, piano, and discovery of music to children and adults. Also organized and assisted with workshops.