Chantelle Muller Email & Phone Number

assessing detailed written descriptions of inventions and associated claims to determine whether the application meets the legislative requirements of the Patents Act 1990.

• Asset management in accordance with Australian standards and International regulations.Independently troubleshooting and resolving operational, electrical, mechanical, software and network issues; o response time less than 30 minutes.• Implementation of dynamic and preventive risk management solutions o Coordinated and managed the allocation of assets and medical protected areas for the expansion of the hospital intensive care facilities for the response to COVID-19 • Troubleshooting life support, AV and monitoring equipment during surgical procedures to prevent disruption to hospital services. • Technical advisor for procurement and decommissioning of assets o Applied the principles of data analytics to develop reports to inform the hospital executive team with decision making • Level 1 & 2 IT desktop support

responsible for maintenance, servicing and management of IV and PCA pump replacement project in the Alfred Health hospital network. Duties include acceptance testing, maintenance and commissioning of specialised equipment.

Melbourne, Victoria, Australia

• Liaise with clients to gain in-depth understanding of research activities to determine eligibility for R&D Tax Incentives. • Identified new income streams by independently analysing internal databases and external opportunities. • Developed risk analysis procedure to ensure clients are compliance ready. • Undertook compliance review to ascertain risk status and develop action plan for client. • Developed business development plan working with internal stakeholders to coordinate roll out and manage implementation. • Data Analytics champion supporting internal projects rollout and education support of data analytics and business intelligence for both internal and external stakeholders

Melbourne, Australia

• Certified install and repair technician for X-ray (mobile, radiography and fluoroscopy systems) and Mammography • Planning and managing the execution quality assessment in accordance with Australian standards and International regulations o Ensuring timely service delivery of preventative maintenance improving service KPIs by 70% • Independently troubleshooting and resolving electrical, mechanical, software and network issues o Response time less than 1 hour• Supporting internal stakeholders to uphold customer relations • Contributed to business development o Pilot tester for development of ANZ field service reporting tool o Field service representative on Employee Council 2018

Victoria, Australia

• Certified iOS and OS fundamentals technician • Troubleshooting and resolving technical issues in a timely manner. o Turnaround time of approximately 15 minutes • Restore customer relationships with company • Educate customers to acquire basic skills to maximize usage of device • Fostered partnerships with businesses to provide tailored solution o Approximately 5 new leads per week

Moorabbin Dfo

• Generate over $30 000 worth of sales in the first month of employment• Stimulated company awareness by increasing brand memberships• Developed long-term customer relations by providing personalized customer service

Moorabbin Dfo

• Organisation of operations• Supervising, motivating and training staff• Delegation of time and resources • Conflict resolution • Brand ambassadorship • Focused on developing long term customer relations

Assisted with in-house management and maintenance of medical devices

Assisted with development of computational models of fetal and neonate hemodynamics

Extracted knee joint kinematics from x-fluoroscopy studiesAssisted with data processing of gait studies

Assisted in the collection and processing of data for epilepsy monitoring study Engineered an Android application to enable continuous wireless monitoring of epileptic patients

Knox City

• Fostered positive customer relations through one-on one customer service• Increased product turnover by more than 25% through successful up sales

• Pioneered the spaghetti machine competition

Master Of Engineering (Meng), Biomedical/Medical Engineering

Activities and Societies: Biomedical Engineering Society Particular focus in Bioengineering solutions in the area of Biomechanics.

Bachelor Of Science (With Honours), Bioengineering Systems, First Class Honours

Activities and Societies: Biomedical Engineering Society Majored in Bioengineering Systems undertaking subjects in the areas.