Chantelle Sharma Email & Phone Number

Vancouver, British Columbia, Canada

New Westminster, British Columbia, Canada

Current People Department Manager. Directly responsible for the coordination of new hires, training and managing up to 45 people. Responsible for managing business trends and adjusting to ensure highest profit margins. • Creates and implements a dynamic monthly training plan • Tracks and monitors new and current employee’s and manager’s progress as well as manages promotions and some succession planning• Writes performance reviews• Conducts interviews for potential hires• Assists in recruitment• Ensure all food served is safe and up to code, ensures the health and safety of customers and staff.• Employee schedules• Responsible for high levels of cash handling, customer service and customer relations• Deals with and solves customer complaints• Was responsible for restaurant health and safety committee for a period of time, ran safety meetings, did safety inspections, etc.,

New Westminster, British Columbia, Canada

Train and introduce new employees to the expected procedures and responsibilities when taking customer orders, cooking food, and operating cooking equipment.• Basic cash handling, customer relations and customer service

Remote

• evaluating current employee motivation and morale• creating an employee recognition program for implementation• conducting an employee engagement survey• conducting a focus group

Master'S Degree, Multi/Interdisciplinary Studies

Graduate Certificate, Leadership

Diploma - With Distinction, Human Resources Management

Relevant courses include: Recruitment and Selection, Compensation Management, Performance Management Systems, People Analytics, Training.

Bachelor’S Degree, Psychology

Major in Psychology, with a Minor in Family Studies. Relevant Courses Include Developmental Psychology, Personality and Social Psychology.

Bachelor’S Degree, Psychology