Chantel Schwake Email & Phone Number

Morgan Hill, CA, US

Las Vegas, Nevada, United States

Las Vegas, Nevada

Las Vegas, Nevada Area

• Hosting events with Celebrities and guests on a regular basis
• Firsthand experience with working with celebrities and higher up managers
• Discovering new vendors and opportunities for our Las Vegas events
• Booking vendors and coordinating with banquet staff for all events
• All tasks from Event Experience in California

Hawaiian Islands

• New Hire Process, including interviews, paperwork, setup and training
• Attend meetings with other managers at all properties in Hawaii to discuss improvements and ideas to grow department and pursue excellence in everything
• Handle reporting for all sites to ensure we are on track with productivity goals and costs
• Worked closely with sales and marketing to ensure success for all departments on our events
• Worked with accounting for all vendor payments on all sites
• On call for all team members to assist in anything they needed and help fill in to run events at all sites

Orange County, California Area

• Discovering new and potential event for our events department
• Reviewing all contracts and required documents for event setup
• Lead at every event to ensure everything is delivered as promise with all vendors for clients
• Never overlooking any task and always willing to do anything myself
• Working alongside sales team to surpass revenue goals
• Review all banquet event orders and final billing

Laguna Hills, CA

• Assisted the attorney in anything that was needed
• Provide all clients with excellent customer service
• Monitor all employee’s on their customer service and take action when needed
• Assist all coworkers in any tasks for client correspondence
• Assist the accounting department when needed
• Organize all documents and sort through all incoming mail for office

Santa Ana, CA

• Generated reports for management
• Monitored movement of client documents to make sure they are organized and uploaded to the system
• Coordinated all payments from clients for company
• Assisted with the sales, accounting, and processing department
• Ensure all shipments are put together and sent them out daily
• Audit all office supplies and restock when needed

• Trained in office management skills to conduct all office duties needed to run business smoothly
• Office experience dealing with diversity of professionals and clients
• Wonderful interpersonal communication skills with management, coworkers, and customers
• Constantly organized in work space as well as with filing
• Exceptional at multi-tasking while maintaining quality work in every task
• Phenomenal working independently as well as in a team environment

San Jose, CA

• Address and solve any guest complaints and making sure the customer leaves with a positive attitude
• Gained valuable customer service experience both in person and over the phone
• Proficient in a fast paced environment to keep the company always moving in the right direction
• Coordinate travel arrangements
• Conducted research for management to enhance the quality of the hotel
• Brought creativity on how to fix repeated issues/problems

Bachelor Of Arts (B.A.), Communication Studies, 3.2 Gpa

Activities and Societies: Speech and Debate Forensics Team

Education record