Chanteria Thomas Email & Phone Number

Atlanta, Georgia, United States

• Directed 10 to 15 employees by assigning workers to designated positions daily to ensure high-performance standards and expedited service.• Formulated cash activity and deposit reports daily for a high-volume store before delivery on the requested desired deadline.• Implemented data into QSR software daily to track: transactions, deposits, daily waste, and inventory transfers.• Monitored cash and credit transactions to confirm accurate, safe count of $1,200 and end-of-day deposit.• Investigated and quickly resolved any customer complaints to ensure high customer satisfaction and to ensure customer satisfaction exceeds the average score of 80%.

Atlanta, Georgia, United States

• Supervised employees to success by making informed decisions to provide exceptional service.• Consulted with new and existing employees to achieve goals and performance targets.• Performed with other employees to maintain smooth operations and high customer service standards during high-volume hours.• Assisted with maintaining cleanliness that adheres to company standards while also performing hourly internal quality checks.

Atlanta Metropolitan Area

• Provided administrative support to the management team, resulting in a positive impact on the company's overall performance.• Produced and distributed correspondence memos, letters, and forms.• Maintained a high level of organization, ensuring that deadlines and duties were completed resulting in a 10% decrease in administrative errors.