Content Manager
CurrentAs a content manager I manage a team of 4 memebers which devided into 4 projects and here are the responsibilities:1. Oversee the department's OKR and imement the team KPIs2. Make sure the performace meet the goals or even better3. Make sure the onboarding process is smooth 4. Implement the SOP and align with central operation and the stakeholders5. Evaluate the central operation and the team's performance6. Plan and provide day-to-day, weekly and monthly strategy to the team7. Problem solving to the involve stakeholders (commercial, sales...)8. Leading all the projects by training individual team member to be a strong, outstanding and responsible project leader. Team are trained to have the ability to deal with experiment flow to kick start the new projects. They are made to make judgement, take risks, make decision and responsible for their decision. EVERYONE IS ALLOWED TO MAKE MISTAKES.Overall, I am there to make sure that the content quality of the app is great and neat and the customers can easily find what they are searching for on the app. WORKING IN PROGRESS...