Yvonne Chan Email & Phone Number

Perth, Wa, Au

Australia

• National Medium Density Portfolio Management• Branding and Compliance• Strategic Marketing Planning, Budgeting & Execution• Digital Content Marketing Management• Display Home Management• Web Design, Development & Management

Western Australia, Australia

• SEO, SEM & Social Media Advertising Management• App Campaign Optimisation • App UX & UI Development• App Performance Review & Analysis• Develop & Implement Push Notification• Merchant App Portal Trainer • Website & FinTech App Design, Development & Management• Achieved 2 SILVER awards for FinTech Design and Build in 2017 TECH DESIGN AWARDS

Australia

• Channel Manager for Search and Social Media.• Work closely with different business units to develop and deploy ongoing digital marketing campaigns• Responsible for managing all acquisition campaigns on Search and Social channel, and ensuring all activities are kept to schedule and budget.• Partnership Manager for Sony PlayStation, Samsung Australia, TiVo, Google, Oppo, Amex, McDonald's, eBay, Amazon Kindle, Xbox, Auspost and more.• Review Search and Social Media campaign performance on regular basis and optimising search results and improving customer conversion rate.• Maintaining strong and lasting relationships with all internal and external stakeholders.

Australia

Responsibilities include:• Executing various marketing initiatives in accordance with annual marketing activity plan• Providing guidance to franchisees and coordinating marketing materials required in preparation for new store opening in Tasmania and Regional Western Australia• Liaising with graphic designers for new marketing materials and ideas to increase customer base.• Responsible for communications with vendors and suppliers• Represent Chicken Treat as Sponsor to Perth Glory Football Club and Princess Margaret Hospital, involving in community programs and providing essential marketing materials• Organized Princess Margaret Hospital Foundation’s Wear A Bear Day live cross in conjunction with NOVA to raise funds for the hospital.• Perform coupon sales analysis on a regular basis to ensure incremental growth and continuous store sales.• Assist Brand Manager with implementing marketing activity for assigned campaigns from the promotional plan to ensure optimal sales. • Production and approval of all above and below the line promotion communication (TV, radio, in-store advertising materials, and leaflets) while building and maintaining the brand profile.• In-Charge of developing online promotions and monitoring Chicken Treat’s social media sites such as Facebook, Twitter and Foursquare; and being the day-to-day contact with digital agency.

Western Australia, Australia

• Providing guidance to tertiary students on Principles of Marketing.• Developing course materials and curriculum to enhance students' learning and thus to better grasp the marketing principles and concepts.• Reviewing and marking students’ assignments, reports and tutorials; and providing feedback on areas for improvement.• Liaising with book publishers and suppliers.• Monitoring and reviewing students’ progress with Discipline head and Supervising Lecturer.

Singapore

• Providing excellent service that would leave a lasting impression to customer through quality assurance. • Handled Dealers/StarHub Personnel call queries regarding customers’ service application.• Perform credibility checks prior to service lending to potential customers.

• In-Charge for ATM and Credit Card Support. • Assisted front office in various investigations relating to ATM and Credit Card. • Involved in system migration project from Singapore to Guangzhou. • Liaise with vendors on card personalization matters. • Coordinate delivery consignments between vendors, dispatch services, branches and customers for instant card replacement.