Chao (Charles) An Email & Phone Number

Melbourne, Vic, Au

Melbourne, Vic, Au

Melbourne, Victoria, Australia

Spearheaded the development of innovative automation solutions, significantly enhancing operational efficiency across multiple teams.Provided mentorship and leadership to junior team members, fostering a culture of collaboration and continuous improvement.Acted as Tech Lead for an outsourced project team, managing cross-functional collaboration and ensuring alignment with project goals and timelines.Led critical projects focused on enhancing client experience and driving key platform improvements, including large-scale mobile and web solutions.Organized and executed company-wide initiatives aimed at promoting diversity, inclusion, and professional development.Contributed to strategic forums and initiatives focused on improving system resiliency and scalability.Drove impactful process improvements that resulted in cost efficiencies and streamlined operations.

Melbourne, Victoria, Australia

Spearheaded the development of a critical data pipeline that improved cash flow management.Contributed significantly to the successful launch of the Vanguard Super product.Collaborated with the global team to deliver a D2C platform that enhanced customer experience.Leveraged expertise in Java, NodeJS, and Python to develop solutions that met diverse business requirements.Fostered a culture of continuous learning by organizing regular educational sessions for the team.Championed workplace diversity and inclusivity by co-leading an internal cultural group.Conducted comprehensive root cause analysis to resolve a wide range of complex technical issues.Managed vendor relationships, liaising effectively for swift incident resolution.Performed in-depth investment data analysis for multi-asset class investments.

Melbourne, Victoria, Australia

Collaborated effectively with a global team to ensure smooth project execution.Developed and maintained critical .NET web applications to enhance critical business operations.Designed BI reports for key stakeholders to provide actionable insights for informed decision-making.Optimized complex SQL scripts, significantly improving efficiency in handling large data sets.Integrated substantial volumes of data from diverse sources to facilitate data-driven business decisions.

Melbourne, Australia

Designed and developed a robust Big Data Cloud architecture supporting tables with over 150 million rows.Gathered reporting requirements and created detailed specifications for the BI Development team.Liaised effectively with global teams in the UK, US, and Canada to achieve various business outcomes.Facilitated informed decision-making by providing ad-hoc, customized analysis for business review.Leveraged extensive experience in data cleansing, caching, purging, and auditing to maintain data integrity.Identified and implemented system improvement initiatives for enhanced performance and efficiency.Designed complex, high-availability SSIS packages, running near real-time, to ensure continuous data flow.Designed and optimized complex queries for SQL Server Databases with large data volumes.Demonstrated expertise in data modelling with both tabular and multidimensional models.Designed and implemented dynamic Power BI Reports to improve data visualization and interpretation.Enhanced the performance of complex and legacy SSRS reports.Embedded Power BI reports into client-facing applications with advanced access control.Implemented advanced features of Azure Analysis Services and DAX queries.Provided Level 3 support for critical client-facing applications.

Melbourne, Australia

Honored with the EPIC Award for Outstanding Performance, reflecting commitment to high-quality work.Developed critical customer-facing web applications, enhancing user experience and customer satisfaction.Created comprehensive Microsoft Power BI reports, effectively visualizing large volumes of customer data.Designed and developed Tabular Models using DAX queries, enhancing reporting capabilities.Designed, developed, and implemented complex ETL processes, improving data integration efficiency.Developed robust enterprise applications using the Microservice Architecture.Handled big data efficiently using Microsoft SQL Server (2008, 2012, 2016).

Melbourne, Australia

Managed and supported critical online information systems for financial services.Developed robust back-end systems using PHP and SQL, enhancing system functionality and performance.Developed interactive front-end pages using HTML, CSS and JS, improving user interface and experience.Configured and developed content with WordPress, enhancing website design and functionality.Protected applications from various cyber-attacks including XSS, CSRF, and MITM.Investigated security vulnerabilities through Penetration Tests and assessed potential business impacts.Collaborated effectively with team members using tools such as SVN, Vagrant, and Slack.Gathered business requirements and compiled detailed technical documents.

Master Of Information Systems, Information Technology, First Class Honours (H1)

Bachelor Of Management, Management Information Systems, General, 3.49/4.0

Major in Information Management and Information System; Minor in Finance

Computer Science, 4.75/6.0

Exchange Student

Management & French, 4.90/6.0

Exchange Student

Education record