Eric Chen Email and Phone Number

-Verifying fire alarm operational permit and fire life safety permit information from local businesses to minimize communication breakdowns in case of fire-related emergencies. Distributing permits to appropriate parties once after confirming payment.

-Coordinated over 200 engineering changes to transition business systems to SAP. Created Excel-based tracking system using Access-harvested data to aggregate and analyze data for presentation to upper management to facilitate transition. Coordinated implementation for document control team.-Tracked and implemented engineering change orders to facilitate updates in manufacturing and business processes. Proofread artwork changes and edited documents for adherence to company style guide.

-Created, edited, rewrote, and updated user documentation, marketing materials, and internal documents for accuracy, readability, usability, and comprehension.-Tested software with emphasis on new software functionality. Updated specifications and test procedures, submitted bug reports, and suggested usability changes.

-Edited subtitles for Japanese television show for succinctness while conveying subtleties of Japanese and baseball cultural references per in-house style guide.-Collaborated closely with native Chinese speaker to edit 40-page theoretical physics master's thesis.-Edited English translations of a university's Chinese website into standard English. Standardized usage of abbreviations and syntax in faculty biographies across departmental webpages.

Pruned and organized over 2,400 personnel and benefits files to streamline archiving and digitalization of human resources department. Tasked with removal of excess documentation and filing of paperwork. Discovered and reported errors in recordkeeping to improve HR ability to locate files.

-Worked part-time to serve 3,000 students and faculty at the Ross School of Business. Managed records of patrons and materials through Millennium Circulation. Additionally responsible for shelfreading library collection.-Fulfilled book and article requests from faculty and graduate students for documents held in the library. Fulfilled information requests from graduate students and faculty by utilizing library database subscriptions, physical materials, and microfilm. Introduced new microfilm reading software to patrons.-Managed records of library materials by physically processing and entering material information into Millennium Serials database software. Expedited updates to library database using OCLC Connexion software to keep Kresge database information synchronized with Library of Congress.

Performed metalinguistic research under Dr. Jason Daida attempting to glean possible tips on genetic programming from the history of Chinese language information censoring and development to genetic programming.