Chaoyi Wang Email & Phone Number

Calgary, Alberta, Canada

Las Vegas, Nevada, United States

• Swissport, Hainan Airlines - McCarran International Airport, LAS | Las Vegas, Nevada
• Inspected and verified passenger documentation for checking in and security check (such as check valid visa and passport expiration date).
• Issued boarding passes and rescheduled passengers affected by flight interruptions or cancellations. Recorded public address announcements.
• Managed passenger baggage processing included handling and fee calculation if applicable.
• Offered assistance to passengers as needed through arrival and check-in processes, supported passengers with special needs such as unaccompanied minors (UM), VIP passengers, and passengers need wheelchair assistance.
• Checked with Ramp Service Agents on wheelchairs, strollers and gate-checked bags (cleared through security) are made available for loading upon departure and delivery to passengers upon arrival.

Las Vegas, Nevada, United States

• Caesars Palace Burberry | Las Vegas, Nevada
• Identified and packaged customer goods by company guidelines.
• Provided efficient support for sales floor, located and brought products to and from stock room, enabled the sales team to deliver an enhanced brand experience.
• Maintained stockroom at all times, organized it, ensure all products were correctly tagged and ticketed.
• Managed delivery of stock when needed, collected altered garments for customers, and transferred garments to other stores as requested.

Las Vegas, Nevada, United States

• The Venetian and Miracle Mile Shops
• Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
• Recommended merchandise to customers based on needs and preferences.
• Processed merchandise returns and exchanges for customers to refund payments, trade items, and offer store credit. Record returns and exchanges in folders and adjust inventory in system. Make up the difference for.
• Maintained current store, product, and promotional knowledge to drive consistent sales.
• Packaged purchases based on individual item and customer requirements.

Las Vegas, Nevada, United States

• Student Union, University of Nevada, Las Vegas
• Greeted and served customers, handled multi-tasks in busy hours.
• Responded to customers’ questions and suggested popular flavors to first-time customers. Took orders through cashier computer and various payments by bank cards/cash/students ID cards.
• Finished store stocking, floor-sets, and opening/closing procedures with co-workers.
• Cleaned work areas, equipment, and utensils.
• Utilized approved food recipes and production standards to ensure proper quality, serving temperatures and standard portion control.

Master Of Management, Business

Master of Management candidate at the Haskayne School of Business.

Bachelor Of Science - Bs, Hospitality Administration/Management, 3.5/4.0

William F. Harrah College of Hospitality, University of Nevada, Las Vegas